What are the responsibilities and job description for the Floor Supervisor position at Stephanie's II?
Job Summary
The Floor Supervisor plays a crucial role in ensuring the smooth operation of our food service establishment. This position involves overseeing daily activities, managing staff, and maintaining high standards of food quality and customer service. The ideal candidate will have a strong background in the food industry, with experience in kitchen management and team leadership.
Responsibilities
- Supervise daily floor operations to ensure efficient workflow and adherence to company policies.
- Manage and train staff, fostering a positive team environment while ensuring high levels of performance.
- Operate in a fast paced environment where critical thinking skills and the ability to multi-task are imperative.
- Maintain our food quality standards as well as dining room presentation standards.
- Utilize POS system for order processing, tracking sales, and managing transactions effectively.
- Address customer inquiries or concerns promptly to ensure a positive dining experience.
- Be responsible for store opening, closing, and balancing registers.
- Present new procedural and menu ideas with a well thought out execution plan in areas that need improvement.
Skills
- Punctual: being late is unacceptable
- Professional: cool heads prevail
- Critical Thinking: your team will depend on you to problem solve in areas they can not come up with a solution.
- Multi tasker: you will be expected to navigate through various duties and responsibilities simultaneously.
- Friendly: Be the person others gravitate towards by showing a positive attitude and great energy.
- Customer service: find a solution not deepen the issue.
- Team Player: be ready to work with a diverse team of hard working-dedicated people and understand that some team members are superstars and some are not.
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Expected hours: 30 – 40 per week
Shift:
- Day shift
- Evening shift
- Morning shift
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Greensboro, NC 27406 (Required)
Ability to Relocate:
- Greensboro, NC 27406: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $14