What are the responsibilities and job description for the Licensed Insurance Customer Service Representative position at STEPHEN HUDSPETH INS AGENCY INC Farmers Insurance?
Job Description
At Stephen Hudspeth Insurance Agency Inc., we are dedicated to providing exceptional service and personalized insurance solutions. As part of the Farmers Insurance family, our agency values long-term relationships, client satisfaction, and the professional growth of our team members. We foster a supportive and collaborative work environment, offering opportunities for career development and advancement.
We are seeking a Licensed Insurance Customer Service Representative (CSR) to join our team for a long-term career opportunity. As the first point of contact for our clients, you will provide outstanding customer service, assist with policy changes, and offer helpful guidance through the insurance process. This role also offers opportunities to expand your skills through licensing assistance if needed.
If youre looking to grow your career with a supportive agency that values your success, wed love to hear from you. Apply today and become a part of our dedicated team at Stephen Hudspeth Insurance Agency Inc.!
Salary: $45000.00 - $55000.00 per year
Benefits
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Mon-Fri Schedule
Hands on Training
Evenings Off
Retirement Plan
Career Growth Opportunities
Responsibilities
- Provide excellent customer service by assisting clients with policy questions, claims processes, and account inquiries.
- Handle policy management, including renewals, changes, and cancellations.
- Proactively identify opportunities to upsell and cross-sell additional insurance products.
- Develop and maintain strong relationships with clients to ensure retention and satisfaction.
- Collaborate with insurance carriers to resolve client issues efficiently.
- Generate new business through referrals and maintaining client relationships.
Requirements
- Previous experience with demonstrated longevity in a role.
- Insurance license in Property & Casualty or Life & Health (or ability to obtain within 3 months with licensing assistance available).
- Strong problem-solving abilities with a customer-focused approach.
- Proficiency with technology and the ability to adapt to new systems.
- Excellent multitasking and organizational skills.
- Effective communication and interpersonal skills to build client rapport.
Salary : $45,000 - $55,000
