General Manager

About Us:

Stephens Seed and Supply is a leading provider of high-quality erosion and sediment control products and solutions. We are dedicated to protecting our environment and supporting construction and infrastructure projects with reliable and effective products. We are seeking a highly organized and self-motivated General Manager to lead our Crossville location, handling sales, order processing, comprehensive inventory management, and product deliveries.

Job Summary
The General Manager will be responsible for the complete operational management of the Crossville location, encompassing sales, order fulfillment, meticulous inventory control, and timely product deliveries. This role requires a hands-on individual with a strong understanding of erosion control products, exceptional organizational skills, and the ability to manage all aspects of the location's operations efficiently.

Responsibilities

Sales & Order Management:

• Develop and execute sales strategies to achieve targets for erosion control products.
• Receive and accurately input customer orders into the system.
• Prepare and present sales proposals and quotations.
• Provide expert product knowledge and technical support to customers.
• Actively participate in industry events and trade shows.

Inventory Management:

• Maintain accurate inventory records and conduct regular stock checks.
• Forecast inventory needs and ensure timely procurement of products.
• Manage warehouse organization and ensure efficient storage and retrieval of materials.
• Minimize inventory losses and discrepancies.
• Optimize stock levels to prevent shortages and overstocking.

Delivery & Logistics:

• Plan and execute timely product deliveries to customers.
• Operate company delivery vehicles safely and efficiently.
• Load and unload products, ensuring proper handling and securing of materials.
• Maintain delivery vehicle records and ensure proper maintenance.
• Coordinate delivery schedules with customers.

Customer Relationship Management:

• Build and maintain strong relationships with existing and potential customers.
• Provide exceptional customer service and resolve customer inquiries and complaints promptly.
• Conduct regular customer visits to understand their needs and provide tailored solutions.
• Act as the primary point of contact for key accounts.

Operational Management:

• Oversee daily operations of the Crossville location, ensuring efficiency and effectiveness.
• Ensure compliance with all safety and environmental regulations.
• Optimize operational processes to improve efficiency and reduce costs.
• Maintain a clean and organized work environment.

Financial Management:

• Manage the location's budget and control expenses.
• Prepare and present regular reports on sales, inventory, and operational activities.

Qualifications

• High school diploma or equivalent (Bachelor's degree preferred).
• Minimum of 3 years of experience in sales, inventory management, and/or delivery, preferably in the erosion control, construction, or related industry.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Ability to operate delivery vehicles safely and efficiently.
• Valid driver's license and clean driving record.
• Ability to lift and move heavy materials.
• Proficiency in basic computer applications.
• Excellent communication and interpersonal skills.
• Ability to work independently.
• Strong customer service skills.

Preferred Qualifications:

• Experience with DOT specifications regarding erosion control.
• Forklift certification.
• Experience with inventory management software.
• Established relationships with local contractors and government agencies in the Crossville region.

Job Type: Full-time

Benefits:

• 401(k)
• Health insurance
• Paid time off

Shift:

• Day shift

Experience:

• Management: 3 years (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Crossville, TN 38555 (Required)

Ability to Relocate:

• Crossville, TN 38555: Relocate before starting work (Required)

Work Location: In person