Dispatcher

Job Summary:
We are seeking a highly organized and detail-oriented Dispatcher to manage daily scheduling and communication with drivers, ensure accurate billing processes, and maintain data integrity for reporting. The ideal candidate will excel in multitasking, problem-solving, and providing excellent customer service in a fast-paced environment.

Responsibilities

Daily

• Communicate with drivers to assign and manage daily tasks.
• Address and resolve scheduling conflicts or issues promptly.
• Collaborate with project managers and external clients to determine hauling requirements and optimize scheduling.

Weekly

• Verify and ensure accurate entry of billing information, confirming that all boom jobs are recorded.
• Import dump truck billing into the Foundations system and process external client billing.
• Enter and verify pump truck billing, ensuring accuracy for Lincoln and Omaha locations.
• Import billing data for hook and semi trucks and process external client billing for both locations.
• Update Fleetmatics with billing rates, job details, client entries, and payment information.
• Collaborate with accounts payable to verify vendor billing accuracy for material pickups.

Monthly

• Conduct audits to ensure accurate data recording for each department.
• Generate detailed reports on truck usage and departmental activity, sharing findings with relevant department heads.

Skills & Qualifications

• Communication Skills: Excellent verbal and written communication skills for effective interaction with drivers, clients, and project managers.
• Organizational Skills: Strong ability to prioritize, multitask, and manage multiple projects efficiently.
• Problem-Solving: Capable of identifying and addressing operational challenges and scheduling conflicts.
• Attention to Detail: Exceptional accuracy in data entry, billing, and reporting.
• Work Under Pressure: Demonstrated ability to thrive in a fast-paced environment with shifting priorities.
• Customer Service: Professional and courteous communication with clients and team members.
• Basic Accounting Skills: Proficiency in basic accounting processes to ensure billing accuracy for internal and external clients.