What are the responsibilities and job description for the Substance Abuse Qualified Professional Facilitator/Case Manager position at Stepping Stones Community Resources, Inc.?
Job Summary:
SSCRI QP Facilitator/Case Manager will be under limited supervision and responsible for coordinating, overseeing and supervising activities and involved Substance Abuse programs, ensuring compliance with relative rules, regulations, policies, and procedures.
Essential Duties and Responsibilities:
- Serve as an advocate for the individuals we serve.
- Responsible for attending all mandatory SSCRI training and testing as directed by Direct Management, Regional/Program Director or any other member of Executive Management.
- Establish and maintain effective relationships with a variety of individuals and groups including the individuals we serve, supervisors, families/guardians, consultants, case managers, psychologists, therapists, representatives of Managed Care Organization (MCO), etc.
- Ensure SA goals are being implemented correctly.
- Adheres to strict boundaries and professional ethics in the care of others.
- Communicate appropriate recommendations and/or needs to supervisor and/or Regional Operational Director.
- Ensure billing information is completed accurately.
- Ensure payroll authorizations are completed accurately.
- Ensure documentation standards are met.
- Coordinate objectives and meet deadlines for the implementation of Service Plans/Plans of Care.
- Participate in strategic planning process for SA programs.
- Develop and implement objectives and oversee data collection.
- Act as a positive representative consistently displaying and modeling SSCRI morals and values.
- Assist with the coordination of new admissions and transfers (e.g. screening applicants, conducting tours, facilitating placement, etc).
- Ensure the program is following the proper procedures for providing services and that it meets all guidelines based on state standards funding source.
- Document conversations with parent/guardians, case managers and other parties as appropriate.
- Review and sign documentation on a weekly basis (at a minimum) and conduct monthly monitoring visits.
- Ensure skill development is being achieved for each individual.
- Monitor ongoing case management needs; problem-solve and refer accordingly.
- Ensure Health and Safety and Incident Reporting requirements are upheld and implemented
- Creates the expectations of implementations of SA Interventions.
- Determine timelines of services provided including how and when services will be stepped up/stepped down and/or transitioned into other levels of care.
- Provide individual counseling and support; group counseling and support; family counseling, training or support; biochemical assessments to identify recent drug use (e.g. urine drug screens); strategies for relapse prevention to include community and social support systems in treatment; life skills; crisis contingency planning; disease management; and treatment support activities that promote targeted behaviors.
- Creating and developing revisions/modifications to PCP plan.
- Link and coordinate recommended services.
- Maintain contact with local collaterals in person, by mail, and phone.
- Complete and monitor NCTOPPS.
- Gather information from Persons Served, family, team and collaterals in order to request authorization of services.
- Arrange, link or integrate multiple services as well as assessment and reassessment of Persons Served need for services.
- Inform the Persons Served and natural supports about benefits, community resources, and services.
- Arrange/Assist Persons Served to receive benefits and services, and monitor the provision of services.
- Implement evidence-based contingency management system for drug-free living by rewarding Persons Served for drug-negative urine samples with desired prizes starting at the low end of a $ 1– $ 100 range and increasing with continued abstinence (see Contingency Management for Substance Abuse Treatment by Poetry and NC Practice Improvement Collaborative).
- Use a token-reward system, including a visible tracking chart, to reinforce targeted behaviors, i.e. maximum group engagement and retention, promote goal-directed behaviors, increase commitment to sobriety and recognition/acknowledgment of internal and external triggers.
- Utilize Motivational Interviewing Techniques and the Living in Balance curriculum to foster progression through the Stages of Change.
- Establish and affirm a therapeutic relationship with Persons Served.
- Identify the functions of Persons Served resistance talk (i.e. - rationalizing, reluctance, rebellion, and resigning).
- Elicit Persons Served perception of her/his own life.
- Elicit and listen for the locus of Persons Served difficulties and life’s discrepancies.
- Assist Persons Served move to the preparation stage of change by focusing on discrepancies, providing accurate.
- Utilize person-centered technique, active listening, and other motivational interviewing technique to gather psychosocial information and determine the appropriate level of care.
- Assist all clinical team members in various locations by co-facilitating or substituting for other clinicians.
- Other duties may be assigned as a situation or LCAS deemed necessary.
- Other Skills and Requirements
Strong written and verbal communication skills; Strong facilitation skills; Ability to work well with others; Ability to responsibly and confidentially handle sensitive employee information.
Certifications
CPR/First Aid
North Carolina Interventions (NCI)
Blood-borne Pathogens
Job Type: Contract
Expected hours: 24 – 40 per week
Schedule:
- 12 hour shift
- Day shift
- Weekends as needed
People with a criminal record are encouraged to apply
Application Question(s):
- Do you have experience managing a caseload of 10 or more individuals?
- Do you understand this position requires you to be on-site?
Education:
- Bachelor's (Preferred)
Experience:
- Addiction counseling: 1 year (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Wilson, NC 27896 (Required)
Work Location: In person