What are the responsibilities and job description for the Kitchen Staff position at STEPPING STONES MUSEUM FOR CHILDREN?
Description
Position Overview:
The Cafe Kitchen Staff for the Stepping Stones Museum for Children Cafe supports the food preparation process in a nutritionally focused cafe. Responsible for organizing the daily food production and visual presentation and for all aspects of the kitchen operation including sanitation and proper storage. Demonstrates a commitment and positive attitude regarding all responsibilities. Understands the goals of Healthy Children Healthy Community and ensures the goal to provide healthy, fun and sustainable dining options is a daily focus and commitment. Dedicated to consistently providing quality food and welcoming hospitality.
Position Responsibilities:
Visitor Experience
- Delivers exceptional customer service and maintains a warm, friendly and professional demeanor at all times. Approaches all encounters with guests and staff in an attentive, courteous and service-oriented manner.
- Practices safe work habits at all times to avoid possible injury to self or other staff.
- Operates cash register accurately when needed.
- Demonstrates respect for all visitors, volunteers and staff.
- Actively seeks opportunities to learn about the museum and Healthyville initiatives as well as engaging in professional development that supports lifelong learning.
Dependability and Accountability
- Handles the daily setup, breakdown and cleaning of cafe and food service areas.
- Consistently follows the strictest standard of cleanliness within all areas affecting the preparation, serving, storage and rotation of food.
- Completes food preparation efficiently and with care.
- Maintains proper cleaning and care of all kitchen equipment and utensils as required.
- Receives and unloads all incoming food and non-food deliveries. Stocks all food service areas with inventory.
- Maintains high standards of personal appearance and grooming including wearing the assigned name tag and uniform.
- Removes trash and recyclables as necessary.
- Consistently arrive at work location on time and ready to work.
- Flexibility of work hours preferred and may be required to work additional hours as needed
Teamwork and Collaboration
- Handles all duties assigned; keeps management informed of shortage of equipment and supplies.
- Works effectively with all cafe staff and commits to the highest standards of customer service.
- Demonstrates flexibility when customer needs arise and when help is requested by team members.
- Assists with facility rentals as needed and Stepping Stones day or evening events.
- Attends meetings and trainings
Stewardship and Customer Focus
- Acts as an Ambassador and actively shares information within area communities to raise awareness of the museum and to drive visitation.
- Demonstrates enthusiasm and competency when working scheduled programs and/or events during and outside core business hours.
Requirements
Minimum Experience/Skills/Certificates:
- High School diploma or equivalent; experience in a deli or cafeteria preferred
- ServSafe Manager or ServSafe Certified preferred.
- Must be able to lift, carry, push, pull or otherwise move objects up to 30 pounds
- Ability to stand during shift
- Must demonstrate professional maturity
- Must have proven track record of dependability and punctuality
- Effective communication skills, conversationally bilingual a plus
- Proven ability to recommend and implement process improvements and new initiatives
- Strong organizational skills and attention to detail
- Sensitive to diversity including individuals with physical challenges or special needs
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All staff may be required to perform duties outside of their normal responsibilities, as needed.
