What are the responsibilities and job description for the Practice Coordinator position at Stepping Stones to Success Counseling?
Stepping Stones to Success Counseling & Consulting is seeking a Practice Coordinator to oversee scheduling, administrative workflows, and daily operations within our growing mental health practice. This role is ideal for a highly organized, detail-oriented professional who can manage both client scheduling and the administrative team’s workflow, ensuring efficiency and smooth operations. Flexibility to cover evening and weekend hours as needed is required.
Key Responsibilities Administrative & Scheduling Support:
- Manage scheduling, appointment confirmations, and cancellations to ensure an optimized calendar for clinicians.
- Maintain updated client files, paperwork, and insurance information before appointments.
- Ensure all clients have completed required forms and payment information on file prior to their session.
- Assist with staff coordination, internal communication, and workflow efficiency.
Billing & Financial Support:
- Collect copays and outstanding balances from clients before appointments.
- Work closely with the billing department to track payments, process insurance claims, and resolve discrepancies.
- Maintain accurate financial and compliance records.
Compliance & Office Operations:
- Ensure the practice remains HIPAA compliant and maintains confidentiality in all client interactions.
- Monitor office operations and troubleshoot any administrative challenges.
- Support the Practice Manager in daily operational needs and improvement initiatives.
Qualifications & Skills:
✔ 2 years of experience in healthcare administration, mental health, or medical office management.
✔ Strong organizational, problem-solving, and multitasking abilities.
✔ Proficiency in EHR systems, scheduling software, and Microsoft Office.
✔ Ability to communicate professionally with clients, staff, and external partners.
✔ Knowledge of HIPAA regulations and medical billing procedures (preferred).
Job Types: Full-time, Part-time
Pay: $14.00 - $18.00 per hour
Expected hours: 25 – 40 per week
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Oxford, AL 36203 (Required)
Ability to Relocate:
- Oxford, AL 36203: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $18
