What are the responsibilities and job description for the Call Taker - 3rd Shift position at Stepps Towing Service?
Stepp's Towing and Heavy Transport is looking for a Call Taker which is a front-line position that can be developed into a dispatcher. This position requires effective and timely communication directly with incoming phone calls, accurately processing and entering call information into the dispatch software system, while also delivering a high level of customer service to all phone inquiries.
Please DO NOT apply if you're looking for a remote position, unable to work the hours as described, or unable to pass a drug test and background check.
Essential Functions :
- Receive and promptly answer emergency and non-emergency calls.
- Gather all required and pertinent information : Name and phone number, disablement location and drop address, vehicle info, cause of breakdown, etc.
- Perform duties of the Dispatcher Assistant in their absence as directed.
Key Behaviors :
Required Skills :
Schedule :
We Offer :
About Us :
Stepp's Towing & Heavy Transport has been family-owned and operated since 1960! We have fleet vehicles in the greater Tampa Bay area as well as the greater Orlando area. We specialize in light-duty, medium-duty, and heavy-duty towing as well as heavy transport, and auto salvage.
Chasing the Dream, Not the Competition.
Drug-Free Workplace.
Background check required.
Stepp's Towing and Heavy Transport is an Equal Opportunity Employer.
Military Veterans are Encouraged to Apply.
Salary : $19 - $20