What are the responsibilities and job description for the Catering Sales Manager/Renaissance St. Louis Airport position at StepStone Hospitality Inc.?
Job Description
Job Description
Description :
- Book all social catering functions in accordance with established goals set by hotel to reach expected revenues via the annual budget.
- Develop a target sales and marketing plan with focus on social and meeting catering functions which will include a combination of sales calls, site visits and prospecting for future relationships.
- Assist with the development of banquet menus.
- Participate in 30-60-90 day banquet forecasting.
- Coordinate in-house sales promotions and associate functions.
- Greet client upon arrival.
- Facilitate and communicate details related to catering functions to management.
- Maintain professionalism in problem situations.
- Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc.
- Upsell to improve revenue generation on property.
- Be readily available during functions for consultation with client.
- Flexible schedule required to accommodate client needs.
- Preside at conference planning meetings where details related to group coordination will be discussed and reviewed by management.
- Participate in site reviews.
- Conduct exit interviews with clients to solidify repeat business and distribute results.
- Participate in the preparation of the annual hotel budget.
- Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
Requirements :
