What are the responsibilities and job description for the Complex Director of Sales and Marketing position at StepStone Hospitality?
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Job Type
Full-time
Description
The Courtyard Rocky Mount and Residence Inn Rocky Mount are currently seeking a dynamic, experienced, and motivated individual for the position of Complex Director of Sales and Marketing (Hybrid) with StepStone Hospitality. This candidate should demonstrate excellent organizational & communication skills; a strong proficiency in multi-tasking with hospitality sales experience essential.
The responsibilities of the Complex Director of Sales and Marketing include but are not limited to:
Job Type
Full-time
Description
The Courtyard Rocky Mount and Residence Inn Rocky Mount are currently seeking a dynamic, experienced, and motivated individual for the position of Complex Director of Sales and Marketing (Hybrid) with StepStone Hospitality. This candidate should demonstrate excellent organizational & communication skills; a strong proficiency in multi-tasking with hospitality sales experience essential.
The responsibilities of the Complex Director of Sales and Marketing include but are not limited to:
- Solicitation of new and existing accounts to meet and exceed revenue goals through telephone/e-mail, solicitation, outside sales calls, virtual/site inspections and written communication
- Ability to book new group and catering business
- Ability to oversee a sales team and execute sales goals for each individual
- Ability to communicate to ownership as needed and develop action plans
- Develop group and catering offers on a regular basis and assist in marketing as needed
- Ability to drive digital marketing and social media strategies and execute as needed
- Assumes the responsibility for set-up and execution of events as needed
- Works with client directly to form Banquet Event Orders allowing the group to accomplish their goals as needed
- Assist with other areas as assigned by the General Manager, and Vice President of Sales and Marketing
- Ability to log all sales related activity in the sales software system
- Ability to utilize onsite reservation system- StaynTouch and Delphi fdc preferred to manage group reservations
- Some weekend office coverage as needed
- 2 yrs. of hotel sales experience
- Proficient in Microsoft Word, Office, Internet Explorer/Google Chrome
- Well organized and detail oriented
- Ability to work independently
- Display initiative, perseverance and analytical skills
- Effective communication
- Professional and ethical
- Displays enthusiasm
- Excellent customer service skills
- Team player and ability to get along with others
- Available to meet guests which may include weekends
- Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)
