What are the responsibilities and job description for the Front Desk Agent position at StepStone Hospitality?
The ideal candidate must welcome guests to the property and provides excellent service. Check guests in and out of the hotel. Settle guest's accounts / bills and collect correct method of payments. Answer property questions and provide information regarding rooms and restaurants for the guests. Assist guests with concerns and comments regarding the property. Answer multi-line phone system for guests and provide assistance when necessary. Perform all other job related duties as requested. At least 1 year of guest service experience. At least 6 months of cash handling experience. Be prompt and have professional appearance.
Requirements
Must be able to stand for 8 hour shift
Must have customer service experience
