What are the responsibilities and job description for the Quality Assurance Supervisor position at Sterilization Services?
Job Description
About the job:
Sterilization Services of Georgia is seeking an individual for the Quality Assurance Supervisor (QAS) position. The QAS position must have the ability to understand all production, calibration, maintenance procedures and records and ensure the procedures are correctly followed and documented.
Responsibilities / Duties:
Sterilization Services is committed to meeting and exceeding their customer’s requirements and expectations. This commitment to quality and customer satisfaction is fundamental at all levels of the organization. Sterilization Services has 2 locations in North America and services their customers 24 hours a day, 365 days a year (excluding some holidays).
Sterilization Services is committed to meeting and exceeding their customer’s requirements and expectations. This commitment to quality and customer satisfaction is fundamental at all levels of the organization. Sterilization Services has 2 locations in North America and services their customers 24 hours a day, 365 days a year (excluding some holidays).
About the job:
Sterilization Services of Georgia is seeking an individual for the Quality Assurance Supervisor (QAS) position. The QAS position must have the ability to understand all production, calibration, maintenance procedures and records and ensure the procedures are correctly followed and documented.
Responsibilities / Duties:
- Ensure all procedures are correctly followed and documented.
- Performing daily reviews of the process to ensure compliance with the customer specifications and the operational procedures and when found to be out of conformance, document the deviation or non-conformance to send to address with the customer.
- Ensure records are accurately maintained and updates to the scorecard are kept up for tracking of the quality objectives.
- Work with the Plant Manager and Maintenance Personnel to ensure calibration and maintenance activities are up to date and if not ensure the problem has been resolved.
- Correspond with customers via phone and email
- Set up batch records paperwork for use in processing the customer's product after receipt
- Assist the Validation Coordinator or Plant Manager with the execution of customer validations.
- Manage inventory of samples provided by the customer and communicate to the customer when samples are needed or nearing expiration date
- Conduct Internal Audits as needed
- Other duties as assigned by management
- May assist the Plant Manager with Employee training activities.
- Quality experience preferable in the medical device field, minimum of 2 years experience.
- Detail oriented
- Excellent customer service skills
- Proficient in Microsoft Office
- Ability to follow directions as given by supervision and procedures.
- Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, management, and corporate representatives.
- Forklift certified or willing to become forklift certified.
- A high school degree or equivalent is required.
- Microsoft office experience
- Knowledgeable in FDA 21 CFR 820, ISO 13485, and ISO 11135.
- Knowledge of Good Documentation Practices
- Two or more years’ experience in a supervisory or lead role.
- Ability to work weekends and holidays, if necessary.
- Ability to lift 50 lbs.
Sterilization Services is committed to meeting and exceeding their customer’s requirements and expectations. This commitment to quality and customer satisfaction is fundamental at all levels of the organization. Sterilization Services has 2 locations in North America and services their customers 24 hours a day, 365 days a year (excluding some holidays).
Sterilization Services is committed to meeting and exceeding their customer’s requirements and expectations. This commitment to quality and customer satisfaction is fundamental at all levels of the organization. Sterilization Services has 2 locations in North America and services their customers 24 hours a day, 365 days a year (excluding some holidays).