What are the responsibilities and job description for the Healthcare Equipment Specialist position at STERIS - Commercial Operations?
Your Calling: Healthcare Equipment Specialist
Join STERIS in our mission to create a healthier and safer world through innovative healthcare solutions. As a Healthcare Equipment Specialist based in Santa Rosa, CA, you'll have the opportunity to become a Trusted Advisor for our customers.
Role Overview
Imagine yourself as a key player in maintaining essential hospital equipment. You'll ensure seamless operation of operating room technologies, providing valuable preventative maintenance, repair, and installation services. From OR integration and lights to warming cabinets and video systems, your expertise is critical in high-pressure environments.
Daily Responsibilities
Ever found yourself solving puzzles under pressure? This role demands just that.
- Consistently interact with customers to maintain satisfaction and swiftly handle concerns.
- Maintain and service surgical equipment, ensuring safety and efficiency.
- Conduct on-the-spot training and site visits to support equipment start-ups.
- Seamlessly integrate technology for efficient scheduling and reporting tasks.
- Actively communicate solutions and improvements directly to customers.
- Champion STERIS growth by recognizing new opportunities and recommending our products.
The Talent We Seek
- A technical field service background, ideally within healthcare.
- Proficiency with computers, networking, and video technologies.
- Strong problem-solving skills with a proactive mindset.
- A Bachelor's degree, OR medical device exposure, or a year in surgical equipment is preferred.
- Valid driver's license and readiness to travel.
Why You'll Love Working Here:
- Comprehensive market-competitive pay and a career full of progression.
- Benefits like extensive paid time off, excellent healthcare, and a 401(k) match.
- The provision of a company car and cell phone to support your onsite work.
- Encouragement through tuition reimbursement and further education pathways.
- Potential bonuses complementing your salary of $52,000-$72,712.50.
Legal Considerations
STERIS is an Equal Employment Opportunity (EEO) employer. It is the policy of STERIS to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, citizenship, genetic information, military service obligation, veteran status or any other protected status as identified by federal, state or local legislation. STERIS prohibits any such discrimination or harassment.
Applicants may be subject to conditional offers of employment that require specific pre-employment conditions to be met, including (but not limited to) successfully passing background checks, verification of past employment and education, and passing drug screening tests. Applicants must also demonstrate the legal right to work in the U.S.
Salary : $52,000 - $72,713