What are the responsibilities and job description for the Medical Equipment Maintenance Specialist position at STERIS - Commercial Operations?
Role Overview:
Do you have a passion for mechanical systems and solving technical problems? Enjoy a dynamic work environment that combines independence and teamwork? Our Equipment Service Technician position offers the perfect blend. Based remotely, this customer-centered role focuses on hospitals, where you'll troubleshoot and repair vital medical devices for surgical use, and support installations of sophisticated mechanical and electronic systems.
Professionals with backgrounds in HVAC, Mechanics, Maintenance, Refrigeration, Automotive Repairs, Aviation, Plumbing, and Electrical fields excel in this role.
Operating remotely, you will support customers in designated territories within Pennsylvania.
Key Responsibilities:
Conduct essential troubleshooting, repair, and maintenance of STERIS and competitor equipment and systems.
Independently prioritize customer and business needs to fulfill scheduled services, installations, and urgent calls.
Collaborate with cross-functional teams to escalate issues and documentation requirements.
Provide customers with comprehensive repair options and pricing while fostering relationships with sales teams to identify revenue opportunities.
Adapt to diverse locations within your territory to meet service agreements and customer demands.
Required Skills and Experience:
- High School Diploma or GED, with at least 4 years of related work experience, including 2 years in a mechanical/technical role. Prefer candidates with an Associate's degree or military experience.
- Valid driver's license and ability to meet vendor credential requirements.
- Strong customer and team collaboration skills.
- Effective communication skills, both written and spoken.
- Competency in basic computer operations and data entry.
- Flexibility for varying schedules to align with customer and business needs.
Perks of Joining STERIS:
- Competitive Salary
- Generous Paid Time Off and Holiday Schedule
- Comprehensive Health, Dental, and Vision Insurance
- Company-Provided Vehicle
- Technology and Tools Provided
- 401(k) Retirement Plan with Company Matching
- Family Leave Options
- Tuition Assistance and Professional Development
- Ample Career Advancement Opportunities
Your proficiencies should include:
- Equipment Troubleshooting
- Electrical Troubleshooting
- Mechanical Troubleshooting
- General Troubleshooting Skills
