Quality Assurance Technician

Synergy Health, a wholly owned subsidiary of STERIS Corporation, delivers a range of specialized outsourced services to healthcare providers and other clients concerned with health management. These services are aimed at supporting our customers to improve the quality and efficiency of their activities, while reducing risks to their patients and clients. Synergy Health is rapidly growing our business and offers a dynamic environment, challenging work, and opportunity.

SUMMARY:
QA Technicians are responsible for ensuring the integrity of reprocessed medical devices through various stages of production in accordance with our quality control system and manufacturing procedures.

POSITION RESPONSIBILITIES: 
•    Follow protocols and standard operating procedures, working to a high standard of Good Lab Practice 
•    Prepare and complete release process as required 
•    Perform daily process/product audit 
•    Ability to conduct a thorough investigation into formulating root cause and problem solve
•    Visual inspection of devices utilizing a microscope or mag-light 
•    Conduct visual self-inspection of work in process and rework as required 
•    Read and follow precise manufacturing procedures with a high degree of attention to detail.  
•    Accurately record information on production and quality control documents to maintain quality records (paper and computerized as required) 
•    Maintain & audit quality records for completeness & accuracy 
•    Conduct associate training within the department as required 
•    Conduct detailed investigation into customer complaints and provide report of findings per documented procedure 
•    Commitment to building a positive culture 
•    Update procedures to comply with current Quality System 
•    Other responsibilities may be assigned & not all responsibilities listed may be assigned 
•    POLICIES: Know and follow policies and procedures related to work activities performed in area of responsibility 
•    RAINING: Complete training in area of responsibility within allowed time-period. Training is required for changes in existing policies & procedures, for new assignments and for implementation of new policies & procedures. Complete required periodic re-training in areas such as environmental health & safety 
•    SAFETY: Follow all company safety policies & other safety precautions within work area. Promote safety to all associates that enter the work area 

EXPERIENCE:
•    5 years experience in a production environment preferred 
•    Prior experience in the medical device industry is preferred 

EDUCATION: 
High school diploma or equivalent experience 

KNOWLEDGE, SKILLS, ABILITIES: 
•    Knowledge of Microsoft Office 
•    Detail-oriented, working with a high level of precision with experience in inspection methods 
•    Willing to work varied schedule and overtime when necessary 
•    Willing to wear full body protective equipment 
•    Ability to function independently as well as part of a team 
•    Excellent written and oral communication skills 
•    Ability to manage multiple priorities in fast-paced environment 

SUPERVISORY RESPONSIBILITIES:
None

WORKING CONDITIONS:
•    Office deskwork, requiring sitting, walking, using phone & computer 
•    May lift up to 30 lbs. occasionally 

TRAVEL REQUIRED:

None

Synergy Health, is a wholly owned subsidiary of STERIS Corporation. STERIS is a $1.9B , publicly traded (NYSE) organization of over 8000 employees and is dedicated to providing innovative infection prevention, decontamination, and health science technologies, products and services. 

Synergy Health is an Equal Employment Opportunity (EEO) and Affirmative Action employer and welcomes all qualified applicants. Applicants will receive consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.