What are the responsibilities and job description for the Receptionist position at Sterling Automotive Group?
Sterling Automotive Group is hiring! We are looking for outgoing individuals who take pride in serving Acadiana and being a part of a successful family-owned and operated business.
As the Receptionist, you will be the first point of contact for guests visiting our dealership, providing a warm, professional, and welcoming experience. You will greet customers, manage incoming calls, and support the team with administrative tasks. Exceptional customer service is essential as you represent our company with poise and professionalism.
Key Responsibilities
We are seeking a motivated and customer-focused individual who demonstrates the following:
Why Choose Sterling?
Our mission is to attract, develop, and retain great people to deliver a memorable experience that creates lasting relationships, one customer at a time.
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As the Receptionist, you will be the first point of contact for guests visiting our dealership, providing a warm, professional, and welcoming experience. You will greet customers, manage incoming calls, and support the team with administrative tasks. Exceptional customer service is essential as you represent our company with poise and professionalism.
Key Responsibilities
- Greet and direct guests to the appropriate person or department
- Answer, screen, and transfer calls using a multi-line phone system
- Provide accurate and basic information to customers over the phone
- Assist Sales and Administrative teams with light clerical duties
- Occasionally serve as the backup for the Service/Parts Cashier role
- Maintain a tidy and organized reception area with necessary supplies
- Uphold confidentiality of company matters and adhere to policies and procedures
We are seeking a motivated and customer-focused individual who demonstrates the following:
- At least two or more years of experience working in a customer service-based role
- A team-oriented mindset with a passion for delivering outstanding customer service
- Strong communication skills, including verbal and non-verbal, and effective time management
- A professional demeanor and appearance
- Willingness to undergo pre-employment background checks and drug screening
- A valid driver’s license with a clean driving record, and either a minimum age of 21 or at least three years of driving experience
- A high school diploma or equivalent education is required
Why Choose Sterling?
Our mission is to attract, develop, and retain great people to deliver a memorable experience that creates lasting relationships, one customer at a time.
- Benefits: Medical, Dental, Vision, & Disability Insurance - 401(k) with employer matching - Company-paid Life Insurance - Paid Holidays, Vacation, and Sick time
- Financial Security: Hourly-paid position with guaranteed 40 hours per week!
- A little lagniappe: Employee vehicle pricing and discounts on products & services – Long-term job security with a growing company – Referral bonus programs – Family-owned and operated - Career Progression with paid ongoing training – Professional work environment
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