What are the responsibilities and job description for the Customer Services Representative position at Sterling Distribution?
Are you a customer-focused professional with strong communication skills? Do you thrive in a fast-paced environment and enjoy problem-solving? If so, Sterling Distribution wants you on our team!
Position Overview:
As a Customer Service Representative, you will be the first point of contact for our customers, assisting with orders, answering inquiries, and ensuring a seamless purchasing experience. Your role will be key in maintaining our reputation for outstanding service.
Key Responsibilities:
- Assist customers via phone and email with orders, product inquiries, and account information.
- Process orders accurately and efficiently.
- Resolve customer issues with professionalism and a solutions-oriented mindset.
- Collaborate with internal teams, including sales and warehouse staff, to ensure timely deliveries.
- Maintain accurate records of customer interactions and transactions.
Qualifications:
- Strong communication and problem-solving skills.
- Proficiency in Microsoft Office and the ability to learn new systems quickly.
- Ability to multitask and stay organized in a fast-paced environment.
- A positive attitude and a commitment to exceptional customer service.
- Drug Test required.
Why Join Us?
- Competitive salary and benefits package.
- A supportive and team-oriented work environment.
- Opportunities for professional growth and development.
- The chance to be part of a company that values its employees and customers.
Ready to join the Sterling Distribution team?
Apply today by submitting your resume to Rick@sterling.org or call 800-282-1124 ext. 300 for more details!
Salary : $14 - $19