What are the responsibilities and job description for the Sales Support Specialist position at Sterling Engineering?
Customer Service & Sales Support Representative (Full-Time, In-Office)
Are you a detail-oriented professional with experience in B2B customer service ? Do you thrive in fast-paced environments, excel at multitasking , and possess strong communication and data entry skills ? If you're looking to join a dynamic team, we want to hear from you!
Key Responsibilities
- Deliver comprehensive customer service support to corporate clients, including national retailers, restaurants, distributors, and agencies.
- Respond to public inquiries regarding products purchased at retail stores, providing accurate information and timely issue resolution.
- Manage the end-to-end order process , from entry to delivery, while coordinating with internal teams to ensure on-time, in-full shipments.
- Perform high-volume data entry and processing across multiple internal and external systems, including Excel.
- Collaborate with the sales team and assist with general office tasks .
- Support additional projects and tasks as assigned.
Qualifications
