What are the responsibilities and job description for the Assistant Branch Manager position at Sterling Federal Bank?
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Community. We support our community through volunteerism. Sterling Federal Bank is a locally owned community bank. Our communities are very important to us. Our employees volunteer over 600 hours per year to the communities we serve.
Opportunity We develop employees from within the bank. The majority of our managers started out at entry level positions and have grown their career right here at Sterling Federal Bank.
Benefits. We offer an excellent benefit package including paid health and dental coverage for the employee, 401K employer non elective contribution of 4% of regular pay after 1 year to your 401K account, 401K match of up to 3% when you contribute 6% and paid time off of vacation, personal time and sick time as well as 12 paid Holidays.
Fun. We have fun each quarter celebrating our employees' accomplishments.
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We are seeking an Assistant Branch Manager at our Dion location. The Assistant Branch Manager oversees training and supervises duties of staff of 4 Universal Bankers supporting a Branch Manager that is over 2 independent locations coordinating their work flow and preparing biweekly or monthly staff schedules and assists with customers. The Assistant Branch Manager must be knowledgeable of all personal banking products and services.
Essential Functions:
- Ensures that Universal Bankers are trained on all Federal Regulations, Requirements and are following all policies, procedures, and compliance issues. Ensures that all Universal Bankers handle themselves in a businesslike/professional manner in handling customer needs. Assists the Branch Manager in scheduling work and controlling overtime of Universal Banker staff.
- Prepares daily report of all shortages and overages and periodically submits to Branch Manager for review. Maintains documentation of outages and probation schedules of each employee. Conducts 1 on 1 meetings weekly with staff.
- Constantly reviews performance of Universal Banker activities as to the use of their cross-selling techniques in accordance with their performance goals and discusses needed changes with each Universal Banker. Assist in Universal Banker /performance reviews.
- Orders the appropriate amounts and types of cash for the company and places cash order by 10 AM on Monday each week and supplies Universal Bankers with daily cash, money orders, travelers checks, and other necessary supplies. Maintains proper documentation of all currency received and disbursed.
- Maintains overall control and accountability for overall vault reconcilement and periodically audits individual cash drawers of each Universal Banker and maintains such documentation of audit.
- Ensures that customers are properly notified of any discrepancies in their transactions and follows up on all customer problems or complaints of the Universal Banker area or drive-thru.
- Responsible for overseeing the operation of the On-site ATM, including daily balancing and cash
- Complete ABA courses monthly as needed
- Actively participate in and take turns leading daily huddles
- Answer phones following MOT standards
- Reports facility/building concerns to maintenance.
- Other duties as assigned.
Competencies:
- Customer/Client Focus
- Ethical Conduct
- Financial Management
- Decision Making
Requirements:
- 4 years of banking experience
- 2 years of supervisory experience preferred
Hours:
7:45 AM to 5 PM, Monday to Thursday
7:45 AM to 5:30 PM, Friday
7:45 AM to Noon, Saturday
Compensation: $22.61 per hour to $26.60 per hour based on experience
Background check and credit check are required
Sterling Federal Bank is an Equal Opportunity/Affirmative Action Employer
Salary : $23 - $27