What are the responsibilities and job description for the Customer Service Representative - Medical Setting position at STERLING MEDICAL ASSOCIATES?
About the Job
Sterling Medical is seeking a skilled Customer Service Representative to join our team in a fast-paced medical setting. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients, families, and staff members.
Key Responsibilities
- Answer phone calls and respond to emails in a professional manner.
- Manage patient communications and ensure timely resolution of issues.
- Participate in ongoing training and development to enhance customer service skills.
- Collaborate with the healthcare team to provide seamless patient care.
