What are the responsibilities and job description for the Healthcare Support Specialist position at STERLING MEDICAL ASSOCIATES?
About the Role
Sterling Medical Associates is seeking an experienced Healthcare Support Specialist to support our team in providing exceptional patient care. As a Healthcare Support Specialist, you will play a critical role in ensuring smooth day-to-day operations at our facility.
Responsibilities
- Manage patient flow and ensure timely check-in and check-out processes.
- Provide excellent customer service to patients, families, and staff members.
- Maintain accurate and up-to-date patient records.
- Perform administrative tasks such as scheduling appointments, answering phone calls, and responding to emails.