What are the responsibilities and job description for the Client Services Representative – Pathology Laboratory position at Sterling Pathology National Laboratory?
Why Join Sterling Pathology?
At Sterling Pathology, we pride ourselves on delivering exceptional diagnostic services. Join our dedicated team and play a key role in ensuring the accuracy and quality of pathology reports for hematology and surgical cases. Your work will make a difference in patient care and medical excellence.
What We Offer:
- Competitive compensation.
- Collaborative and supportive work environment.
- Opportunities for professional development.
Your Role:
As a Part-Time Client Services Representative (25 hours), you will assist clients and sales representatives with requests for information and supplies. In this role, you will support pathologists by preparing and distributing pathology reports, ensuring quality and compliance with industry standards.
Key Responsibilities:
- Perform accessioning, transcription, and quality assurance of pathology reports.
- Provide exceptional customer service to clients and sales representatives, addressing inquiries and ensuring satisfaction.
- Assist with billing processes, including assigning CPT/ICD10 codes and managing direct client billing.
- Handle the preparation and distribution of slides, reports, and supply orders to sales representatives.
- Oversee inventory control to ensure accurate stock levels and prompt order fulfillment.
- Ensure full compliance with CAP (College of American Pathologists) and CLIA (Clinical Laboratory Improvement Amendments),
What We’re Looking For:
Required Skills:
- Strong customer service skills with a focus on clear communication and responsiveness.
- Previous experience in pathology, medical office, or related field preferred.
- Knowledge of CPT/ICD10 coding, billing, and compliance standards.
- Ability to handle multiple tasks, prioritize effectively, and maintain attention to detail.
- Proficiency in Microsoft Office Suite and related software applications.
- Familiarity with medical terminology and laboratory processes a plus.
Position Details:
- Location: Seal Beach, CA
- Schedule: Part-time, Tuesday - Saturday, 7 am - 12 pm
- Pay Range: $20.00-$22.00 per hour
Interested in joining our team?
Apply now to be part of a dynamic team at Sterling National Pathology Laboratory, where your skills will make a meaningful impact in the healthcare industry!
Job Type: Part-time
Pay: $20.00 - $22.00 per hour
Expected hours: 25 per week
Schedule:
- 8 hour shift
- Day shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $20 - $22