What are the responsibilities and job description for the Medical Receptionist (Check In/Check Out) position at Sterling Ridge Orthopaedics and Sports Medicine?
We are looking for a full-time Medical Receptionist (Check In/Check Out) to join our top notch professionals!
This position will be located at our WOODLANDS location.
6767 Lake Woodlands Dr. The Woodlands, TX 77382
Hours: 9:00 AM to 6:00 PM Monday-Friday, and working 1 Saturday every 8 weeks
Job Summary:
Responsible for all aspects of front office administrative duties regarding patient care.
Essential Duties:
- Responds promptly to patient needs and requests.
- Answers the telephone promptly and professionally, answering inquiries or referring questions to other staff members
- Assists patients with insurance papers and billing questions.
- Prints out all necessary forms for patient charts and clinic staff.
- Makes sure that necessary patient paperwork is completed.
- Communicate co-insurance and deductible amounts to the patient.
- Collects appropriate co-payments, co-insurance, and deductibles and/or account balances at the time of service.
- Update patient information as needed in EMR, Athena preferred.
- Notifies appropriate clinic staff (Ortho, PT, MRI/X-Ray, DME) that patient is present:
- Prints out billing/charge slip and places slip in appropriate bin
- Responsible for incoming cash, checks, and credit card receipts and reconciling patient accounts and cash/money drawer on a daily basis
- Perform other miscellaneous office/clerical duties as needed.
Education and Qualifications:
- Graduate of a certified medical office training course preferred
- Ability to deal professionally, courteously, and efficiently with the public/staff.
- Maintain confidentiality regarding patients and strict maintenance of proper confidentiality on all such information.
- Bilingual preferred (English/Spanish)
- 2- years' experience in a medical office environment preferred.
- Familiarity with computers, office equipment, and medical/insurance software.
- Basic office skills such as typing and filing.
This is not a full job descriptions.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
