What are the responsibilities and job description for the Revenue Cycle Manager position at Sterling Ridge Orthopaedics and Sports Medicine?
Job Description
Job Description
Description :
We are looking for a full-time Revenue Cycle Manager to join our top notch leadership team!
Position will be located at our Spring office, Monday-Friday.
JOB SUMMARY :
The Revenue Cycle Manager is responsible for the administration of the business office side of the practice. The Revenue Cycle Manager directly supervises the business office staff, giving them direction to meet the departmental goals and to assure appropriate personnel coverage to support the patients as well as the physicians. Ensures the business office is running smoothing by supervising and implementing policies and procedures for office staff, training, engaging and developing employees, and overseeing billing and collections, insurance verification processes, patient flow, and customer service aspects for the practice. Works closely with other business office managers, department managers and Chief Operations Officer.
ESSENTIAL DUTIES :
o Provides regular and on-going training (cross-training) for business office staff
o Frequent formal and informal meetings with business office staff and other department managers to foster engagement, development and communication
o Facilitate individual and team development that drives positive results
o Evaluates and completes previews for business office staff
o Hold individual check-in meetings (monthly at minimum) with assigned team members
o Provides support when needed to assist staff.
o Spear heads the orientation, onboarding / training, and skills evaluation of new employees and current employees
o Participates, shares, and make suggestions to the Chief Operations Officer for continuing education activities for themselves and business office personnel.
o Coordinates and tracks the work flow necessary to produce claims, post all charges, adjustments and payments as appropriate, maintain integrity and properly address all patient and payer inquiries.
o Communicate coding and payer information to providers and staff while working with them to improve workflow.
o Responsible for responding to all insurance carrier audits including gathering, reviewing and submitting all necessary records and documents in compliance with all due dates
o Prepares staffing schedules to ensure business office coverage. Review time reporting and overtime hours for each pay period.
Requirements :
EDUCATION / QUALIFICATIONS :
- Bachelor’s degree or advanced degree, preferred
- Minimum 5-10 years of business office healthcare experience
- Minimum 3-5 years of business office management experience, healthcare environment preferred.
- Ability to promote favorable facility image with patients, physicians, insurance companies, and the general public.
- Able to manage independently and take the lead with little direct supervision.
- Excellent time management skills with a proven ability to meet deadlines.
