Demo

Small/Medium Business Sales Executive - Must have fiber optic experience

Stern Recruiting
Lafayette, LA Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/11/2025

Location : Position is a hybrid role, must have reliable transportation to and from place of work. Ideal candidate will live in the general vicinity of Southern Louisiana.

Only candidates with experience with Fiber Optic sales will be considered.

Department : Sales

Reports To : Director of Sales or VP of Sales

Employment Type : Full-Time

Job Overview :

Our client, a growing fiber optic company who creates custom technology-based network solutions for businesses of all sizes nationwide, is seeking a highly motivated and results-driven Small / Medium Business Sales Executive to join their team and drive growth in the mid-market segment within the fiber optic and telecommunications industry. The SMB SE will be responsible for managing relationships with mid-sized businesses, developing sales strategies, and driving revenue growth for their fiber optic products and services. This role requires a blend of strategic thinking, relationship management, and strong technical understanding of fiber optic solutions.

As a SMB Sales Executive , you will be responsible for identifying new business opportunities, managing customer accounts, and delivering tailored fiber optic solutions to meet client needs. You will work closely with internal teams including Sales Engineering, Customer Success, and Product to ensure our clients receive outstanding service and optimal solutions.

Key Responsibilities :

  • Sales Strategy & Execution : Develop and execute sales strategies tailored to the mid-market segment, targeting businesses with fiber optic needs for network infrastructure, connectivity, and related services.
  • Client Acquisition & Retention : Drive new customer acquisition by identifying and engaging potential mid-market clients. Build and maintain strong, long-lasting relationships with existing clients, ensuring customer satisfaction and repeat business.
  • Account Management : Manage a portfolio of mid-market accounts, ensuring that each client receives personalized attention, timely support, and effective solutions that meet their specific fiber optic needs.
  • Solution Selling : Work closely with prospective and current clients to understand their fiber optic and telecommunications needs, designing and delivering tailored solutions that address their unique business challenges.
  • Sales Forecasting & Reporting : Track sales progress and provide regular reports on sales activities, pipeline, and account performance to senior management. Use CRM tools (e.g., Salesforce) to maintain accurate and up-to-date records.
  • Cross-functional Collaboration : Collaborate with internal teams such as Sales Engineering, Marketing, Product Management, and Customer Success to develop proposals, ensure product offerings meet client needs, and deliver exceptional post-sales support.
  • Negotiation & Contract Management : Lead negotiations with mid-market clients, preparing proposals, service agreements, and pricing structures, ensuring profitable deals and favorable terms for both the client and the company.
  • Market Intelligence : Stay informed on industry trends, competitive landscape, and new technologies in the fiber optic space. Provide valuable insights to senior leadership to inform product development and sales strategies.
  • Customer Feedback & Advocacy : Act as a trusted advisor to clients, gathering feedback to improve services and solutions. Champion the client’s voice within the organization to ensure a high level of service and continuous improvement.
  • Sales Enablement : Collaborate with the enablement team to ensure sales training materials, product knowledge, and customer-facing content is aligned with the latest offerings and market demands.

Qualifications :

  • Education : Bachelor's degree in Business, Telecommunications, Engineering, or a related field (or equivalent work experience).
  • Experience : Minimum of 2 years of sales experience, preferably in the fiber optic, telecommunications, or IT infrastructure industry. Experience in the mid-market segment is highly preferred.
  • Technical Knowledge : Strong understanding of fiber optic technologies, products, and services, with the ability to articulate the value proposition to both technical and non-technical audiences.
  • Sales Expertise : Proven track record of meeting or exceeding sales targets and successfully managing mid-market accounts. Experience with solution-based selling is essential.
  • Relationship Building : Ability to build and maintain strong relationships with decision-makers, key influencers, and stakeholders at mid-sized businesses.
  • Negotiation & Closing Skills : Experience negotiating and closing deals, with the ability to handle complex sales processes and large contracts.
  • CRM Proficiency : Proficient in using CRM software (e.g., Salesforce, HubSpot) for tracking sales activities, pipeline, and customer data.
  • Communication Skills : Excellent verbal and written communication skills, with the ability to engage and influence customers, prospects, and internal teams.
  • Self-Motivated : Highly motivated, with the ability to work independently, manage your own sales pipeline, and prioritize tasks effectively.
  • Travel : Willingness to travel as required for client meetings, events, and site visits.
  • Preferred Qualifications :

  • Familiarity with fiber optic installation, testing, and troubleshooting processes.
  • Experience working with mid-market clients in the telecommunications, IT infrastructure, or technology sectors.
  • Knowledge of industry standards and certifications (e.g., FTTH, FTTx, B2B networking).
  • Prior experience with sales enablement or sales training.
  • What We Offer :

  • Competitive base salary with performance-based bonuses and commission structure.
  • Comprehensive benefits package, including health, dental, vision insurance, and 401(k).
  • Opportunities for career growth and advancement within the company.
  • A collaborative and innovative work environment with access to cutting-edge fiber optic technologies.
  • Ongoing professional development and training opportunities.
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