What are the responsibilities and job description for the FORD SERVICE MANAGER position at STEVE COURY FORD?
Job Overview
We are seeking a motivated and experienced Service Manager to lead our automotive service department. The ideal candidate will possess strong leadership skills and a deep understanding of automotive repair and maintenance. As a Service Manager, you will be responsible for overseeing service operations, ensuring customer satisfaction, and driving sales through effective upselling techniques. Your expertise in automotive diagnostics and vehicle maintenance will be crucial in guiding the team to deliver high-quality service.
Duties
- Manage daily operations of the service department, ensuring efficient workflow and productivity.
- Supervise and train service technicians on best practices for automotive repair, including brake repair, shocks, struts, and suspension work.
- Conduct regular inspections of vehicles to diagnose issues accurately and provide recommendations for repairs.
- Foster a customer-focused environment by addressing customer inquiries and concerns promptly.
- Implement upselling strategies to maximize sales opportunities for additional services and products.
- Maintain accurate records of services performed, parts used, and customer interactions.
- Collaborate with sales teams to promote service offerings and enhance customer engagement.
- Ensure compliance with safety regulations and maintain a clean working environment.
Requirements
- Proven experience in automotive repair and maintenance with a strong understanding of automotive diagnostics.
- Previous experience in a supervisory or management role within an automotive service environment is preferred.
- Proficiency in vehicle maintenance practices including brake repair, shocks, struts, and suspension systems.
- Excellent communication skills with the ability to engage effectively with customers and team members.
- Strong organizational skills with attention to detail in managing service operations.
- Ability to work collaboratively in a fast-paced environment while maintaining high standards of quality.
- A passion for the automotive industry and commitment to continuous learning and development.
Join our team as a Service Manager where you can make an impact by leading a dedicated group of professionals committed to delivering exceptional automotive service!
Job Type: Full-time
Pay: Up to $100,000.00 per year
Benefits:
- Employee discount
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $100,000
