What are the responsibilities and job description for the Customer Service/Scheduler position at Steve's Flowers and Gifts?
About us
Steve's Flowers and Gifts is a small business in Retail Consumer Products in Indianapolis, Greenwood, and Pendleton IN. We are professional and agile.
Our work environment includes:
- Modern office setting
Responsibilities:
- Analyze customer needs and provide appropriate solutions
- Maintain accurate and detailed records of customer interactions
- Collaborate with other team members to ensure customer satisfaction
- Stay up-to-date with product knowledge and company policies
Experience:
- Previous experience in floral customer service environment preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving and analytical abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer systems and software applications
We offer competitive pay, a supportive work environment, and opportunities for growth and advancement. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
Please submit your resume and cover letter detailing your relevant experience to be considered for this position.
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- No experience needed
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Indianapolis, IN 46227: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $13 - $15