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Account Manager - State Farm Agent Team Member

Steve Trombley - State Farm Agent
South Portland, ME Full Time
POSTED ON 2/6/2025
AVAILABLE BEFORE 5/4/2025

Job Description

Job Description

Benefits :

  • Retirement Plan
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off

ROLE DESCRIPTION :

This is not a sales role - you'll be managing existing accounts.

Join our team as an Account Manager at Steve Trombley - State Farm Agency, where you will play a crucial role in our daily operations and contribute to the success of our valued customers. With 40 years of experience in the industry, we have built a strong customer base, and we are dedicated to maintaining our reputation for exceptional service.

Do you have experience in an insurance agency and thrive on customer interaction, but prefer a role without the pressure of meeting aggressive sales targets? If so, this position is perfect for you. Our primary focus is on providing outstanding care to our customers, fostering long-lasting relationships that have been the foundation of our successful business.

If you enjoy engaging in friendly conversations and assisting individuals, particularly during challenging times, we want you on our team!

Compensation will be adjusted based on experience and licensing.

Job Responsibilities :

  • Cultivate and nurture customer relationships to enhance retention and drive growth.
  • Perform policy reviews and offer tailored recommendations to clients.
  • Manage the resolution of complex customer issues with care and attention.
  • Guide customers through the claims process, ensuring a smooth and positive experience.
  • Assist the business owner with daily operational tasks.
  • Serve as a proactive agent for positive change and continuous improvement.
  • Qualifications :

  • Strong customer service orientation.
  • Excellent leadership and interpersonal skills.
  • Current Maine Property and Casualty License, or a willingness to obtain one.
  • Commitment to delivering exceptional customer service.
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