What are the responsibilities and job description for the Office Manager - State Farm Agent Team Member position at Steve Womack - State Farm Agent?
Job Description
Job Description
Benefits :Join Our Team!
Are you passionate about making a positive impact? Join Steve Womack, an award-winning State Farm Agent, and help us empower people to manage everyday risks, recover from the unexpected, and achieve their dreams.
About the Role :
We're seeking a driven and experienced Agency Support Manager to lead our dynamic team and oversee daily agency operations. In this role, you'll act as a trusted risk advisor, foster team growth, and ensure the office runs efficiently while meeting performance goals and maintaining profitability.
Key Responsibilities :
- Manage and oversee daily office operations to ensure workflows are efficient and accurate.
- Lead, coach, and motivate the team to meet and exceed performance metrics.
- Build and maintain strong client relationships to ensure retention and satisfaction.
- Act as a risk advisor by identifying client needs and providing appropriate insurance solutions.
- Collaborate with Agent Steve Womack to implement growth strategies that align with agency goals.
- Ensure compliance with State Farm processes and policies.
- Monitor and analyze key performance indicators to ensure office profitability.
- Handle escalated client concerns and ensure timely resolutions.
- Facilitate team training and development to build a knowledgeable, high-performing team.
- Minimum of 3 years of property insurance experience (State Farm experience preferred).
- Minimum of 2 years of management or leadership experience in a fast-paced environment.
- Property & Casualty and Life & Health Licenses (or willingness to obtain within 30 days).
- Strong communication skills written, verbal, and interpersonal.
- Self-motivated with exceptional multitasking and problem-solving abilities.
- Ability to foster a positive, productive team culture.
- Comfortable working in a metrics-driven environment and meeting performance goals. Benefits :
- 401(k)
- Paid Time Off (PTO)
- Salary Bonus / Commission Opportunities
- Valuable leadership and growth experience
- Relocation Assistance for Qualified Canidate
Ideal Candidate Requirements (Preferred but Not Necessary) :
We welcome candidates of all backgrounds to apply! While the following experience is preferred, all resumes will be reviewed with equal consideration :
Compensation :
60,000$100,000 per year, including incentives (based on experience and proven track record)
Office Location :
Memphis, TN, and Southaven, MS
A Message from Steve Womack :
I began my career as a State Farm Agent on July 1, 2005, and have been serving Midtown, Downtown, and all of Memphis since then. My agency recently became dual-licensed, allowing us to serve customers in Mississippi as well. Im excited to grow our talented team and provide exceptional service to our community."
Ready to Join?
Help us make a difference in the lives of our customers. Apply today and become part of our dedicated team!
Salary : $60,000 - $100,000