What are the responsibilities and job description for the Automotive Sales Associate position at Steven Toyota?
About Us
We are delighted to invite you to join the Steven Toyota Team as our newest employee! We are committed to providing exceptional customer service and creating a positive and supportive work environment. We have a tremendous opportunity for upward growth and a path towards management. We've been family-owned and operated for 27 years and have held true to the family values that set us apart. We have a fast-paced work environment that creates an energetic company culture.
We strive to bring together warm, talented, and intelligent people who love interacting with clients and are among the best in their field. We put our customers first, making the buying experience the best in the business.
Job Summary
Steven Toyota is seeking an optimistic, energetic, and driven Sales Associate. Our Sales Team sells with a consultative approach and is committed to creating a great buying AND ownership experience for our clientele.
Responsibilities
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Customer Interaction: Provide a positive, professional, and engaging experience for all customers. Engage in face-to-face, phone, and digital interactions to assess customer needs and preferences.
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Sales and Leasing: Present and demonstrate the features and benefits of Toyota vehicles to prospective customers. Tailor vehicle recommendations based on customer requirements, including budget, lifestyle, and preferences.
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Product Knowledge: Maintain up-to-date knowledge of Toyota products, features, and promotions.
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Customer Follow-Up: Establish and maintain relationships with customers through effective follow-up, answering questions, addressing concerns, and ensuring satisfaction throughout the sales and leasing process.
- Sales Process Management: Ensure all required documentation and paperwork is completed accurately and efficiently.
- Meet Sales Targets: Achieve and exceed monthly sales and leasing targets by proactively engaging with leads and managing customer relationships.
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Team Collaboration: Work collaboratively with the sales team, finance, service, and other departments to ensure a seamless customer experience.
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Customer Retention: Focus on building long-term relationships with customers through outstanding service and communication, promoting future business through repeat sales and referrals.
Qualifications
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Experience: Previous experience in sales, automotive sales, or customer service preferred but not required.
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Skills: Excellent communication and interpersonal skills. Ability to build rapport and trust with customers.
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Work Ethic: Strong self-motivation, time management, and organizational skills.
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Customer-Focused: Demonstrated ability to deliver an outstanding customer experience and exceed customer expectations.
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License/Certification: Valid driver’s license with a clean driving record.
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Tech-Savvy: Comfortable using dealership software systems, online platforms, and digital tools for customer engagement and deal management
Benefits
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401(k) Plan
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Medical Plan
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Dental Plan
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Vision Plan
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Long & Short Term Benefits
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Competitive commission structure
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Accident Insurance
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Life Insurance
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Paid Training
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Opportunities for advancement
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Access to the latest automotive software
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Company & Family Summer Picnics
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Winter Holiday Party
Compensation: $45,000 to $110,000/year
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $45,000 - $110,000
