What are the responsibilities and job description for the Member Services Associate position at Stevens Point Area YMCA?
Job Description
Job Description
Description : Pay : $10.17 / hour
Work Schedule : Part time hours available. Shifts are flexible, with a goal of consistency.
Share your enthusiasm and customer-focused work with our members by providing timely and accurate information to members and guests. Assist Member Services Director in creating and implementing member-focused policies and procedures. Facilitate training while providing leadership to Member Services Associates. Process accurate day to day operations such as registrations, sales, and refunds.
Requirements : Qualifications :
- Established history of positive customer service experience.
- Skilled in use of Microsoft Office.
- Proactive in seeking answers to member and guest inquiries.
- Ability to thrive in a fast paced environment.
- Comfortable managing multiple tasks simultaneously.
- Strong communication skills, with a “listen-first” mentality.
- Willingness to help others – members, guests, and coworkers.
- Consistently displays our core values : Caring, Respect, Responsibility, and Honesty.
Salary : $10
