Medical Assistant

Why SPO?

Are you a Medical Assistant looking to join a collaborative team that’s dedicated to helping people get back to living life pain-free? Then, Stevens Point Orthopedics (SPO) is the place for you!

The SPO motto—World Class Treatment…Hometown Care—resonates throughout the walls as the entire team is committed to getting the central Wisconsin community back to doing the things they love with modern technology and authentic compassion. Upon hire, you would experience the same environment where empathy and expertise come together to provide the highest standard of quality healthcare.

If you share a similar goal, we’d love for you to join our team and provide patients and the community with outstanding healthcare. You too can live, work, and play in charming central Wisconsin!

Job Summary

The Medical Assistant will play a crucial role in providing exceptional patient care and ensuring the smooth operation of the medical practice under the direction of a physician or licensed healthcare provider. The individual will perform in a manner consistent with Stevens Point Orthopedics’ mission, policies, and initiatives while always adhering to the highest standards of patient confidentiality, safety, and professionalism.

Essential Job Functions

• Room patients, gather vitals, and record patient medical, social, family history and chief complaint.
• Communicate clinic delays to front desk staff to manage wait times proactively.
• Aid patients in completing new patient forms, input data into EMR, and send for scanning.
• Manage telephone messages, promptly return patient calls, and accurately document conversations.
• Schedule tests, procedures, rechecks, post-op appointments, and referrals, monitor results.
• Maintain cleanliness in exam rooms, following OSHA standards for contaminated supplies.
• Stock exam and cast rooms with necessary supplies.
• Follow prescription refill protocols and standing orders.
• Initiate orders and occasionally handle prior authorizations for surgeries, injections, and advanced imaging.
• Perform basic wound care, cast removal/application, and brace fittings.
• Assist with in-office procedures, including sterile techniques when required.
• Accurately schedule surgical cases and coordinate all associated aspects if needed.

Additional Job Functions

• Recognize and respond promptly to urgent situations following protocols.
• Perform basic triage following office-specific procedures.
• Maintain a professional appearance and conduct consistently.
• Foster effective relationships with physicians, staff, and management.
• Review and update patient records before appointments, including recent lab and image results.
• Assist providers during patient exams, adhering to medical standards and safety protocols. Facilitate provider-patient communication.
• Support patient services with general clerical tasks as directed: scanning, faxing, copying, laundry, prior authorization, medical records, chart preparation, etc.

Job Qualifications

Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) within three months of hire and one of the following:

• Certified Medical Assistant (CMA) certification awarded by the American Association of Medical Assistants (AAMA)
• Registered Medical Assistant certification from the American Medical Technologists (AMT)
• Licensed Practical Nurse (LPN) license awarded by the State of Wisconsin.
• Certified Nursing Assistant (CNA) certification awarded by the Wisconsin Nurse Aide Registry (WNAR)
• Emergency Medical Technician (EMT) license

Stevens Point Orthopedics strives to exceed expectations by providing exceptional patient care in a pleasant and caring atmosphere. We believe that teamwork, flexibility, mutual trust, and cooperation are essential to healthcare delivery. Successful applicants will share our values and put the needs of patients and customers first.

Stevens Point Orthopedics is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Travel reimbursement
• Vision insurance

Medical Specialty:

• Orthopedics

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work Location: In person

Salary : $18 - $25