What are the responsibilities and job description for the Automotive Service Advisor position at Stewart Auto Repair?
Stewart Auto Repair is looking for an experienced service advisor.
Benefits include:
Monday - Friday work schedule. NO SATURDAYS OR SUNDAYS!!
401k
Health Insurance
Paid Vacation
Commission Based - $50,000.00 - $100,000.00 per year
The job duties of an Auto Service Advisor include:
- Greeting customers and scheduling service appointments
- Cataloguing customers concerns and comments
- Writing service orders and descriptions of problems and repairs
- Translating customers' repair problems into standard repair terminology
- Explaining repairs to customers
- Test-driving vehicles to confirm service repairs
- Estimating the cost and time needed for repairs
- Handling customer complaints
Summary
As a Service Advisor, you will be the vital link between customers and our automotive service team, ensuring a seamless service experience. Your core skills in automotive diagnostics, customer service, and service writing will enable you to effectively communicate vehicle needs and solutions. With premium expertise in dealership operations and auto service management, you will drive customer satisfaction and retention. Additionally, your relevant knowledge in vehicle maintenance and repair will enhance your ability to provide accurate estimates and recommendations, making you an essential part of our commitment to quality service and customer care.
Qualifications
- Strong automotive diagnostics and mechanical knowledge
- Experience in vehicle maintenance and repair, including transmissions and brake systems
- Excellent customer service and communication skills
- Proficient in service writing and auto estimating
- Ability to collaborate effectively with sales teams
- Previous dealership experience and familiarity with auto service management preferred
- Relevant experience with diesel engine repair and suspension systems is a plus
Salary : $40,000 - $100,000