What are the responsibilities and job description for the Parts Specialist position at Stewart & Stevenson Power Products LLC?
Overview Stewart & Stevenson is Now Hiring a Parts Specialist at 2000 Slaton Rd, Lubbock, TX 79404 .
Sell spare and replacement parts and equipment in repair shop or parts store for multiple product lines. Responsibilities
- Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices.
- Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
- Receive and fill telephone orders for parts.
- Fill customer orders from stock.
- Prepare sales slips or sales contracts.
- Receive payment or obtain credit authorization.
- Take inventory of stock.
- Advise customers on substitution or modification of parts when identical replacements are not available.
- Examine returned parts for defects, and exchange defective parts or refund money.
- Mark and store parts in stockrooms according to prearranged systems.
- Discuss use and features of various parts, based on knowledge of machines or equipment.
- Demonstrate equipment to customers and explain functioning of equipment.
- Place new merchandise on display.
- Measure parts, using precision measuring instruments, in order to determine whether similar parts may be machined to required sizes.
- Repair parts or equipment.
- Calculate and provide sales quotes to customers on multi-part orders. Qualifications
- Ability to perform work accurately and thoroughly.
- Ability to communicate in writing clearly and concisely.
- Ability to communicate effectively with others using the spoken word.
- Ability to take care of the customers’ needs while following company procedures. Computer Skills :
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
Oracle experience preferred. Education / Experience :
Parts storage area may not be air conditioned.
