What are the responsibilities and job description for the Lead IT Business Solutions Specialist position at Stewart Title Guaranty Company - United States?
Are you looking to help transform a company and an industry? As a Stewart employee, you’ll be joining a company that is committed to helping you own, develop, and nurture your career while growing our company. We invest in your career journey because we understand that as you grow so does our company. You will be part of a diverse and equitable work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company. More information can be found at https : / / www.stewart.com, subscribe to the Stewart blog at https : / / www.stewart.com / insights or follow Stewart on Twitter® @stewarttitleco. Job Description Job Summary Central information technology organization, providing the network infrastructure, hardware, software and enterprise services for offices to run their business. Provides network and database administration, device management, and administers processes, services and technical support for hardware and software for both the organization's internal and external clients. Job Responsibilities
- Works with internal and external clients in the implementation and / or modification of applications, systems or programs
- Evaluates client needs, identifies configurations that support business processes, executes on delivery and implementation plans, troubleshoots system setups and provides training and end-user support during and after the implementation process
- Quarterly site visits which may involve overnight travel
- Manages escalations, ensuring service level agreements (SLAs) are met and customer satisfaction remains high
- Regarded as technical expert within discipline
- Anticipates business and regulatory challenges to proactively assess impact to work performed
- Recommends improvements to product, process or service
- Leads complex or specialized projects
- Works within general functional policies and industry guidelines
- Impacts direction of program, project or services
- Solves unique problems with broad impact
- Develops creative solutions through conceptual and innovative thinking
- Communicates complex ideas across functions and levels
- Individual contributor working independently; only requires guidance in highly complex situations
- Performs all other duties as assigned by management Education
- Bachelor’s degree in relevant field preferred Experience
- Typically requires 8 years of related work experience Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.
