What are the responsibilities and job description for the Marketing Customer Experience Specialist position at Stewart Title?
Are you looking to help transform a company and an industry? As a Stewart employee, you’ll be joining a company that is committed to helping you own, develop, and nurture your career while growing our company. We invest in your career journey because we understand that as you grow so does our company. You will be part of a diverse and equitable work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company.
More information can be found at https://www.stewart.com, subscribe to the Stewart blog at https://www.stewart.com/insights or follow Stewart on Twitter® @stewarttitleco.
Job Description
Job Summary
Includes the support, coordination, production, and management of written, visual, and digital marketing and communications strategy, programs and materials. Responsible for working with the business units and interacting with customers across channels and platforms, enabling enhancement of the customer experience.
Job Responsibilities
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.
More information can be found at https://www.stewart.com, subscribe to the Stewart blog at https://www.stewart.com/insights or follow Stewart on Twitter® @stewarttitleco.
Job Description
Job Summary
Includes the support, coordination, production, and management of written, visual, and digital marketing and communications strategy, programs and materials. Responsible for working with the business units and interacting with customers across channels and platforms, enabling enhancement of the customer experience.
Job Responsibilities
- Responsible for supporting marketing programs by delivering actionable, data-driven insights derived from platform research and reporting focused on enhancing the customer experience
- Performs a range of assignments and may lead projects within own discipline
- Applies working knowledge of business and best practices gained through understanding of key business drivers and recognition of how own area integrates within organization
- Works within broad guidelines and polices to accomplish objectives and goals
- Solves moderately complex to complex problems and analyzes possible solutions using technical experience, judgement and precedents
- Explains complex and/or sensitive information in a straightforward manner
- Acts as a resource for colleagues, provides guidance to less experienced team members
- Individual contributor working with limited oversight
- Performs all other duties as assigned by management
- Bachelor’s degree in relevant field preferred (but not required)
- Typically requires 2 years of related work experience
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.
