Office Manager

Job Summary
We are seeking a highly organized and proactive Office Manager to join our veterinary clinic team. In this pivotal role, you will be responsible for overseeing the day-to-day administrative operations of the clinic, ensuring a smooth and efficient workflow for both staff and clients. You will work closely with the Lead Technician and Clinic Administrator to coordinate schedules, support team operations, maintain inventory, and deliver an exceptional client experience.

As the Office Manager, you will be the go-to person for front office operations, client communications, and staff support, helping to bridge the clinical and administrative sides of the practice. Your leadership, attention to detail, and ability to manage multiple priorities will directly contribute to the clinic’s success and the high standard of care we provide to our patients and their owners.

Responsibilities

• Manage front desk operations, including greeting visitors and handling inquiries in a professional manner.
• Oversee clerical tasks such as filing, data entry, and document management to ensure accurate record-keeping.
• Coordinate office activities and events to foster a positive work environment.
• Provide exceptional customer support by addressing client needs and resolving issues promptly.
• Maintain office supplies inventory and place orders as necessary to ensure uninterrupted operations.
• Implement organizational systems for improved workflow and efficiency within the office.
• Assist in preparing reports and other documentation as required by management.
• Collaborate with team members to streamline administrative processes and enhance productivity throughout the clinic.

Candidate Requirements

Education & Experience:

• Associate’s or Bachelor’s degree in Business Administration, Healthcare Management, or related field preferred.
• Minimum 2–3 years of office management or administrative experience, ideally in a veterinary, medical, or healthcare setting.
• Prior experience supervising staff or leading teams is required.

Skills & Qualifications:

• Strong organizational and multitasking skills with excellent attention to detail.
• Proficient in using office software (e.g., Microsoft Office Suite, Google Workspace) and practice management systems (e.g., ezyVet, AVImark, Cornerstone, etc.).
• Excellent written and verbal communication skills.
• Customer service oriented with a friendly and professional demeanor.
• Ability to manage inventory, supplies, and vendor relationships.
• Familiarity with basic HR functions (scheduling, onboarding, timekeeping, etc.).
• Financial literacy, including handling invoices, client billing, and budget tracking.
• Knowledge of veterinary terminology and procedures is a plus.

Personal Attributes:

• Compassion for animals and empathy for their owners.
• Calm under pressure, especially during emergencies or high-volume periods.
• Team-oriented with a leadership mindset and problem-solving attitude.
• Discreet and trustworthy with handling sensitive information.

If you are an enthusiastic individual who thrives in a dynamic office setting and possesses the necessary skills to contribute effectively to our team, we encourage you to apply for this exciting opportunity as an Office Manager.

Benefits Overview

We are proud to offer a comprehensive and competitive benefits package to support the well-being and professional growth of our team members. Some of our benefits include (but are not limited to):

Competitive Wages:

• Non-credentialed Technicians: $16–$21 per hour (based on experience and education)
• Newly Credentialed CVTs: Starting at $18–$20 per hour
• Experienced CVTs (3 years): $22–$28 per hour

Insurance Coverage:

• Medical, dental, and a variety of supplemental insurance options
• Paid disability, life, and AD&D insurance

Time Off:

• Paid time off (PTO), sick leave, and paid holidays

Additional Perks:

• Generous staff discount for personal pets
• Paid continuing education, including a VetGirl subscription
• Paid certification renewal
• 401k retirement plan with up to 3.5% employer match
• Performance-based bonuses when possible

About Stewartville Animal Clinic

Located just 10 minutes south of Rochester, MN (home of the Mayo Clinic), Stewartville Animal Clinic has served the community since 1970. The clinic transitioned to new ownership in 2016 under Dr. Garren Kelly and continues to grow and evolve with a focus on quality care and community connection. SAC is part of a network of three clinics, including Meadow View Veterinary Clinic and Byron Pet Clinic, located conveniently nearby.

Stewartville offers the charm of small-town living with easy access to the vibrant city life and resources of Rochester—offering the best of both worlds.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Education:

• Associate (Preferred)

Experience:

• supervisory: 3 years (Preferred)

Ability to Commute:

• Stewartville, MN 55976 (Required)

Ability to Relocate:

• Stewartville, MN 55976: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $21