What are the responsibilities and job description for the Property Management Coordinator position at STG Rental Management?
About STG Rental Management
At STG Rental Management, we’re more than just a property management company—we are your trusted expert guide to financial well-being. Our systematic, proactive approach empowers clients to thrive while ensuring exceptional customer service and unwavering trust. With innovative solutions and a commitment to continuous improvement, we create lasting partnerships that truly make a difference. Here's what sets us apart:
- Collaborative Team Culture
- Growth & Development Opportunities
- Proprietary Management System
- Personalized Service
- Performance-Driven Environment
- Ongoing Innovation
- Customer Service Focus
- Local Market Expertise
Why Join Us?
Be part of a dynamic, growth-minded team with a culture that values collaboration, innovation, and proactive problem-solving. Contribute to a company dedicated to improving residents’ and investors’ experiences while offering career development opportunities. Play a pivotal role in a company that consistently reinvents its operations for better service and better results for clients.
Role Overview
This role supports the Property Manager by managing daily property operations—such as lease renewals, tenant property inspections, maintenance coordination, and accurate invoice tracking—while ensuring timely repairs and fostering exceptional customer service. Embracing our North Star as a trusted expert guide to financial well-being embodies our commitment to proactive and steadfast trustworthiness that consistently enhances our residents’ and investors’ experiences.
Responsibilities
- Greet people visiting the office
- Assists Property Manager
- Lease renewals
- Tenant property inspections
- Travel in company car to property inspections
- Ensure tenants comply with insurance
- Proactive approach to all maintenance
- Ensure repairs are handled promptly
- Confirm invoice accuracy
- Involvement with investor education
- Request Google reviews
Important Personal Attributes:
- Effective Communicator
- Proactive Problem Solver
- Detail-Oriented
- Trustworthy & Reliable
- Collaborative Team Player
- Customer-Centric
How To Be Successful in This Role
- Embrace Our Customer-First Philosophy: Ensure client satisfaction through timely responses and clear communication.
- Proactive Operations Management: Oversee lease renewals, tenant property inspections, and maintenance coordination to ensure seamless daily operations.
- Invoice Accuracy & Coordination: Confirm that each maintenance invoice accurately reflects the work completed, promptly address any discrepancies, and coordinate with additional vendors for any outstanding tasks.
- Timely Repair Coordination: Act quickly to address maintenance issues and schedule repairs, minimizing downtime for residents.
- Exceptional Customer Service: Communicate transparently with residents and investors to build lasting trust and satisfaction.
- Collaborative Partnership: Work closely with the Property Manager and team members to resolve challenges and optimize property performance.
Requirements:
- Valid Drivers License
- Good driving record
- Reliable form of transportation
- Office Experience
- Customer Service Experience
- Previous experience in property management or a related field is preferred
- Familiarity with AppFolio or similar property management software is a plus
- Knowledge of property maintenance processes
- Excellent organizational skills with the ability to manage multiple tasks efficiently
- Proficient in data entry and maintaining accurate records
- Strong communication skills, both verbal and written, to interact effectively with tenants, staff, and vendors
Benefits:
- PTO
- 401k
- Commission opportunity
- Paid lunch
- Cell phone stipend
Pay: $36-41k based on experience commission
How to Apply
Ready to redefine property management and join a team committed to delivering exceptional living experiences?
Take our survey questionnaire to see if you qualify for our team through our Google Form!
https://docs.google.com/forms/d/e/1FAIpQLSdXveEKzFQKTVLTm_E8U3-hKcpfnoQWKLh3F95OwRVFo6XbzQ/viewform?usp=header
Job Type: Full-time
Pay: $36,000.00 - $41,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Schedule:
- Monday to Friday
- On call
Work Location: In person
Salary : $36,000 - $41,000