What are the responsibilities and job description for the Event (ticketing) Build Specialist position at STG?
The Event Show Builder creates, tests, and monitors events in STG's ticket system while managing high-level client communication. This is primarily a daytime position, with occasional evenings and weekends required. The pay range for this position is $25-35/hour, with benefits including Medical, dental, vision, life, LTD, STD insurances and paid vacation, sick, holidays as well as a 403b with a discretionary match.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Build out events in STG's ticket system for Paramount, Moore, Neptune, and outside venue shows as needed, using:Archtics
- Ticketmaster
- Host
- TM1 Events
Communicate with STG's in-house booking department, rental promoter clients, artist representatives, and Ticketmaster to manage every step of the event
build process
Communicate event details to STG stakeholders (front of house, box office, marketing, etc.)
Monitor event presales and on-sales at launch time
Keep internal documents up to date with show details
Coordinate ticket counts and other client needs
Work occasional show nights to see your events through from booking to completion
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
QUALIFICATIONS
1. High-level of attention to detail
2. Supervisor-level ticket system experience (Ticketmaster experience is a plus)
3. Ability to learn new software quickly
4. Math proficiency: percentages, formulas, basic accounting operations
5. Mid-level Excel functions (formulas, cell references)
6. Excellent communication skills
7. Excellent client care skills
8. Ability to manage workloads and meet tight deadlines
9. Prior venue event experience
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Salary : $25 - $35
