What are the responsibilities and job description for the Sales Coordinator - Building Supply position at STIER SUPPLY COMPANY?
Position Overview:
We are seeking a highly motivated and knowledgeable Sales Coordinator to support our Southeast Regional Sales team. This critical role provides support to the sales team by facilitating customer interactions, sharing product expertise, and assisting with project coordination. The ideal candidate will possess exceptional organizational skills, a deep understanding of window and door products, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
- Assist the regional sales team in serving as the primary point of contact for customers, ensuring expert guidance on window and door products is provided.
- Support the sales team in responding to customer inquiries, offering tailored product recommendations, and preparing detailed quotations.
- Help coordinate job site visits with the sales team to assist with planning, rough openings, and resolving product-related issues.
- Collaborate with the Outside Sales team to help develop and implement sales strategies that achieve regional sales targets.
- Process and manage customer orders on behalf of the sales team, ensuring accuracy and timely delivery.
- Maintain up-to-date knowledge of product lines, industry trends, and competitor offerings to support the sales team.
- Facilitate project coordination by ensuring effective communication between customers, field sales, and operational teams.
- Identify and communicate opportunities for upselling and cross-selling additional products and services to the sales team.
- Provide support in delivering outstanding customer service by assisting the sales team in resolving issues and addressing concerns.
- Track and report on sales performance metrics and gather customer feedback to share with the sales team.
