What are the responsibilities and job description for the Fraud Investigator position at Stifel?
Why Stifel
Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.
Let’s talk about how you can find your place here at Stifel, where success meets success.
What You'll Be Doing
The Fraud Investigator will be responsible for researching and investigating instances of fraud across all payment channels. The Fraud Investigator is predominantly self-directed, self-motivated and receives occasional direction and oversight from the Deposit Operations Manager.
What We're Looking For
- Investigate complex crimes committed against the organization
- Actively seek recovery of Bank loss from both civil and criminal matters
- Investigates, resolves and monitors fraudulent/suspicious activities; contributes to the protection of the client's and firm's assets through partnering with internal business lines and other financial institutions.
- Research problem claims accounts, reverse and reprocess as necessary.
- Provides customer service by responding to calls from other departments regarding suspicious activity and assisting branches/departments in preparing and responding to fraud claims.
- Partners with others and may assist with complex investigations.
- Refers and escalates cases as appropriate to law enforcement and management.
- Investigates and escalates cases to the Bank's BSA Officer for Suspicious Activity Reporting (SARs).
What You'll Bring
- Banking industry knowledge, to include accounts in high risk foreign jurisdictions.
- Ability to identify and affect appropriate risk and control mechanisms.
- Demonstrates professionalism, integrity, maturity, intellectual curiosity, initiative and good judgment; takes pride of ownership for wins and accountability for losses/mistakes.
- Dedicated to accomplishing goals; willing to take on additional responsibilities to produce outstanding work; strives for excellence; maintains a positive attitude through stressful situations.
- Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Some Understanding of laws, legal codes, government regulations, agency rules including SEC/Exchange rules/regulations, Industry practice and Stifel policies and their application.
- Collaborates with the Compliance team, producing accurate work in a timely fashion.
Education & Experience
- Minimum Required: Bachelor's Degree in related field or equivalent experience
- Minimum Required: 2 year of Compliance, Brokerage or Banking Experience
Licenses & Credentials
- CFE preferred.
Systems & Technology
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
About Stifel
Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients’ money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.
While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let’s talk about how you can find your place here at Stifel, where success meets success.
At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.
Stifel’s bank and trust companies are equal opportunity employers. All candidates will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, genetic information or any other protected characteristic under applicable law. If you would like more information regarding Equal Employment Opportunity rights and protections, please review the following information: Know Your Rights.
Stifel is an Equal Opportunity Employer.
