What are the responsibilities and job description for the International Account Coordinator position at Stila Cosmetics?
The Stila Story and Mission
The beloved makeup artist-founded brand has long been the go-to of makeup pros and newbies. Steeped in creativity and combining high performance with an invitation to play, Stila is just fun – and it’s for everybody.
First coming on the scene in the 90s, Stila, became an instant sensation on the runway. Soon that success led to a runway-to-real way experience that’s rooted in artistry and a love of self-expression.
Stila can still be found on the runways at Fashion Week and continues to bring looks that are effortless and gorgeous with award-winning cult classic products and new product innovations that continue to garner awards and love. Our every product experience communicates one thing - we see the artist in you.
Our official tagline reflects everything Stila – Come and Play. It’s the Stila Way.
Job Summary :
The International Account Coordinator plays a crucial role in supporting the growth of Stila’s international business. This position is responsible for providing administrative and logistical support to international sales teams and customers.
Key Responsibilities
Order Management :
- Process and manage international orders accurately and efficiently, including order review and communication of short ships and dating issues to the customer
- Update order forms with new launches, price increases, and discontinued skus
- Communicate with the operations team to resolve any order issues involving incorrect sku information and other shipment issues
- Prepare and process international shipments, including necessary export documentation (e.g., commercial invoices, packing lists) for shipments from the Glendale office to international customers
- Handle customer inquiries regarding order status, shipping timelines, and any related issues
Customer Service :
Administrative Support :
Communication :
Qualifications :
