What are the responsibilities and job description for the LCS (Life Cycle Services) Sales Advisor position at Stiles Brand?
Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 50 years. With world-class machinery backed by an experienced and responsive support team, extensive parts inventory, unique upgrade capabilities, and a nationally accredited education and training program, Stiles builds solutions around our customer’s needs.
We offer expertise in manufacturing a range of materials, including wood, plastics, composites, carbon fiber, glass, stone, and nonferrous metals. Our innovative concepts, new technologies, and outstanding service extend to aerospace, transportation, alternative energy, architecture and structural elements, furniture, retail fixtures, and other industries.
Stiles is headquartered in Grand Rapids, Michigan, and has regional offices in High Point, North Carolina; Bristol, Pennsylvania; Coppell, Texas; and Rancho Cucamonga, California.
Interested in joining the Stiles team? We offer our team members a generous benefit package, an opportunity for career advancement, and support in your career every step of the way!
Position Summary:
Responsible for the promotion, customer contact, travel planning, expense justification, sales order procurement, and paperwork processing for E-Tech and added value services in the South Central region.
Essential Functions:
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Promotion and sale of assigned enhancement equipment group.
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Build and maintain good relationships with customers in assigned region through regular and emergency visits.
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Responsible for the promotion and sale of e-tech services functions and capabilities to customer base.
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Procure and maintain customer services contracts and agreements.
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Improve business activities and customer relationships with assigned customer base.
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Process customer orders, activity reports, expense reports and automobile usage and expense records.
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Recommend improvements in equipment and product upgrades.
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Visit customers following machine purchase and installation and visit territory's present machine base in each calendar year.
Qualifications:
- High school degree or GED completion
- Customer service experience desired
- Three – five years of customer service experience.
- Technical service experience.
Skills & Abilities:
- Efficient in MS Office Suite
- Effective communication skills, both oral and written
- Well-developed organizational skills
- Organizational skills and ability to multitask
Work Environment:
- Typical office environment
- 50-70% travel
If you are currently an employee of a Stiles Machinery customer or dealer, we need written approval from senior management of your current employer before continuing the application process
