Sales Supervisor (Full-Time)

***Please note this job is full-time and requires full availability. This means availability on both weekdays and weekends. Applicants without full availability will not be considered for this position***

Duties/Responsibilities:

• Ensure the overall success and achievement of all store goals, including daily, weekly, and monthly sales targets.
• Actively monitor and drive sales performance by motivating the team and implementing creative strategies to meet goals.
• Lead by example in providing superior customer service and building lasting client relationships.
• Maximize sales and customer engagement through a strong floor presence and direct interaction with customers.
• Oversee and maintain visual merchandising standards, ensuring displays are engaging and aligned with brand guidelines.
• Supervise and maintain the cleanliness, organization, and operational flow of both the sales floor and back-of-house inventory.
• Open and close the store, ensuring proper cash handling, security, and adherence to company policies.
• Enforce company policies and procedures, providing ongoing training and support to team members to maintain compliance.
• Assist with stock management, including receiving, processing, and replenishing merchandise as needed.
• Resolve customer concerns and escalate issues when necessary to ensure a positive store environment.
• Foster a team-oriented atmosphere while providing leadership and guidance to sales associates.

Requirements/Experience:

• 1 years of experience in a retail leadership role (Keyholder, Supervisor, or similar- not entry level)
• Detail-oriented with strong organizational and analytical skills.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced, dynamic retail environment with frequent changes and multitasking demands.
• Strong proficiency in retail POS systems and computer applications (Microsoft Word, Excel, PowerPoint, Shopify).
• Customer-focused mindset with a positive and proactive attitude.
• Comprehensive understanding of specialty retail, including business development, visual merchandising, store operations, and inventory management.
• Demonstrated leadership, critical thinking, and problem-solving skills, with the ability to effectively manage and motivate a team.
• Open availability including evenings and weekends.