What are the responsibilities and job description for the Collections-Account Resolution Team Member-MI position at Stillman Law Office?
Position: Collection Specialist – Hourly Plus Bonus
Location: Farmington Hills, MI (Onsite)
About Stillman PC:
Stillman PC, a multi-state law firm, is offering a full-time, performance-based position in our fast-paced Legal Collection Call Center. This role provides the opportunity for earning potential between $50,000-$110,000 per year, based on performance, with a starting hourly rate between $14.00-$20.00 plus bonuses.
Key Responsibilities:
- Collect on pre- and post-judgment accounts, including but not limited to commercial, bank credit cards, personal loans, student loans, subrogation, and retail credit cards.
- Utilize negotiation and conflict resolution skills to achieve optimal outcomes for clients and customers.
- Manage and prioritize tasks to meet daily, weekly, and monthly production goals.
- Ensure compliance with all relevant legal regulations in a fast-paced environment.
Required Skills:
- Negotiation and conflict resolution expertise.
- Strong speaking and listening skills to communicate effectively with clients and customers.
- Multi-tasking and time management skills to handle a high volume of work efficiently.
- Ability to prioritize tasks and work independently.
- Excellent attention to detail to ensure accuracy and compliance.
- Bilingual in English & Spanish Preferred.
Who Should Apply:
We are seeking career-minded individuals who are looking to succeed in a long-term opportunity. If you are highly motivated and seeking a career, not just a job, this role may be the right fit for you.
Compensation and Benefits:
- Hourly Rate: Starting from $14.00-$20.00 per hour, with the potential for significant bonuses based on performance.
- Earning Potential: $50,000 to $110,000 annually, based on performance.
- Full-time, hourly plus bonus position.
- Comprehensive benefits package, including health, vision, dental, life insurance, short-term disability, 401(k), and PTO (details discussed during the interview process).
Office Schedule:
- Monday to Friday – 8-hour day shifts, generally 8:00 a.m. to 5:00 p.m. ET.
- Evening Shift: One Monday, Tuesday, or Wednesday evening shift, generally 11:00 a.m. to 7:00 p.m. ET.
Equal Employment Opportunity:
Stillman PC considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
Salary : $50,000 - $110,000
