What are the responsibilities and job description for the Registration Clerk position at Stillwater Medica?
Registration is looking for a new member to join our amazing team in ER! Key attributes we need in this role :
- Positive attitude - always willing to lend a hand when needed
- Flexible team player who is committed, accountable and ready to learn
- Individuals who like fast-paced and ever changing working environments
Why choose Stillwater Medical?
JOB SUMMARY : Registers inpatients and outpatients and performs the pre-service data requirements efficiently and accurately by entering the required information into the Stillwater Medical Patient System. Uses good customer skills when conversing with patients, both face-to-face and over the phone and presents a professional image of Stillwater Medical. Provides and explains all required documents to the patient and answers their questions. Informs of, and / or collects pre-payments from patients, and provides appropriate payment options to patients including applications for financial assistance. Uses initiative to maintain the registrar’s administrative responsibilities, and to solve registration-related problems. Works collaboratively to ensure that all areas of the PAS department have coverage. Supports the resolution of PAS and other department staff problems as they occur. Keeps ancillary departments, and inpatient floor staff, informed of problems, delays, and other situations that could impact the delivery of efficient, competent, and compassionate care. Keeps registration team leader, manager and / or PAS director informed of patient complaints and other situations requiring attention. Participates in performance improvement and CQI activities. QUALIFICATIONS :
PHYSICAL REQUIREMENTS :
