What are the responsibilities and job description for the Sales Support Administrator position at Stiltz Inc.?
The Sales Support Administrator plays a crucial role in ensuring the efficiency and effectiveness of the Inside Sales team. This individual will assist in all aspects of the lead process, acting as a key point of contact between internal sales representatives, regional District Sales Managers (DSMs), authorized dealers, and the Client Support team. By maintaining a well-organized customer database, and optimizing partner schedules, the Sales Support Administrator contributes to the seamless operation of the sales pipeline while enhancing the overall customer experience.
Responsibilities: This position requires a highly organized and detail-oriented professional who can manage multiple tasks simultaneously while maintaining a high level of customer service. The Sales Support Administrator is responsible for managing and ensuring clear and professional communication on customer's files while maintaining strong relationships with their regional partners. This includes accurately inputting and updating customer profiles, auditing scheduled appointments, and maintaining comprehensive records to ensure that all information remains current and organized. Additionally, the Sales Support Administrator will keep up to date our Dealer map, adding new partners and ensuring that all dealer information is correctly reflected.
This role requires a strong focus on appointment management, working closely with regional partners and the sales team to maximize their schedules. By coordinating appointment availability, auditing scheduled visits, and facilitating effective communication between all involved parties, the Sales Support Administrator ensures that the sales process remains efficient and customer-focused. Acting as a liaison between the Inside Sales team, DSMs, regional partners, and Client Support, this individual plays a pivotal role in streamlining workflows and improving overall coordination.
Beyond administrative support, the Sales Support Administrator must possess strong problem-solving abilities to address scheduling conflicts, troubleshoot customer concerns, and provide solutions that enhance the customer experience. The ability to multitask, prioritize responsibilities, and manage time effectively is essential to thriving in this role.
Qualifications and Skills: The ideal candidate will have excellent verbal and written communication skills, with the ability to convey information professionally and efficiently. Exceptional interpersonal skills and a team-oriented mindset are essential, as this position requires constant collaboration with various departments and external partners. A strong attention to detail, combined with the ability to analyze and maintain accurate data, will ensure success in this role. Proficiency in computer systems, including CRM software and scheduling tools, is necessary for managing databases and correspondence effectively. A proactive approach to problem-solving and a strong organizational mindset will allow the Sales Support Administrator to excel in this fast-paced environment.
$19/hour
Responsibilities: This position requires a highly organized and detail-oriented professional who can manage multiple tasks simultaneously while maintaining a high level of customer service. The Sales Support Administrator is responsible for managing and ensuring clear and professional communication on customer's files while maintaining strong relationships with their regional partners. This includes accurately inputting and updating customer profiles, auditing scheduled appointments, and maintaining comprehensive records to ensure that all information remains current and organized. Additionally, the Sales Support Administrator will keep up to date our Dealer map, adding new partners and ensuring that all dealer information is correctly reflected.
This role requires a strong focus on appointment management, working closely with regional partners and the sales team to maximize their schedules. By coordinating appointment availability, auditing scheduled visits, and facilitating effective communication between all involved parties, the Sales Support Administrator ensures that the sales process remains efficient and customer-focused. Acting as a liaison between the Inside Sales team, DSMs, regional partners, and Client Support, this individual plays a pivotal role in streamlining workflows and improving overall coordination.
Beyond administrative support, the Sales Support Administrator must possess strong problem-solving abilities to address scheduling conflicts, troubleshoot customer concerns, and provide solutions that enhance the customer experience. The ability to multitask, prioritize responsibilities, and manage time effectively is essential to thriving in this role.
Qualifications and Skills: The ideal candidate will have excellent verbal and written communication skills, with the ability to convey information professionally and efficiently. Exceptional interpersonal skills and a team-oriented mindset are essential, as this position requires constant collaboration with various departments and external partners. A strong attention to detail, combined with the ability to analyze and maintain accurate data, will ensure success in this role. Proficiency in computer systems, including CRM software and scheduling tools, is necessary for managing databases and correspondence effectively. A proactive approach to problem-solving and a strong organizational mindset will allow the Sales Support Administrator to excel in this fast-paced environment.
$19/hour
Salary : $19