What are the responsibilities and job description for the Customer Service Associate position at Stinger Mgmt Inc?
Are you seeking a dynamic and engaging work environment where each day is rewarding and filled with excitement? Are you looking for a stable role with long-term job security, career growth, and competitive compensation?
If you answered "YES" to any of the above, our Customer Service Associate position may be the ideal fit for you!
As a Customer Service Associate, you will join a reputable and established company that values both individual and team success. We are committed to providing a positive, supportive, and high-energy workplace. We foster an environment where fresh ideas are welcomed and encourage all team members to actively contribute to the company's growth and success. Professional development, continuous training, and advancement opportunities are key to our culture, ensuring every associate has the tools needed to thrive.
Customer Service Associate Responsibilities:
- Represent the company’s brand with professionalism, enthusiasm, and a welcoming attitude.
- Execute customer service and sales tasks efficiently and accurately, ensuring a high standard of service.
- Document customer information, including addresses and billing details, with precision.
- Upsell products and services when appropriate to meet customer needs.
- Keep customers informed about the latest promotions, deals, and product offerings.
- Provide expert guidance and resolution for a wide range of customer inquiries and concerns.
- Collaborate with other Customer Service Associates and the sales professionals to enhance customer retention strategies and increase sales performance.
Customer Service Associate Qualifications:
- Outgoing, friendly, and enthusiastic with a passion for delivering exceptional customer service and sales experiences.
- Strong problem-solving skills with the ability to resolve issues efficiently and effectively.
- Excellent interpersonal communication skills, with the ability to work well both independently and as part of a team.
- Self-motivated and driven to exceed performance expectations.
- Excellent verbal and written communication skills.
- Flexibility to work varied hours, including weekends.
- Reliable transportation.
- A high school diploma or GED is required.
- Previous experience in customer service, sales, or client-facing roles is preferred.
Salary : $43,000 - $50,000
