What are the responsibilities and job description for the Front of House Manager position at STK Steakhouse?
Why Join Our Team?
Industry-Leading Compensation :
Opportunities for Merit-Based Raises & Performance Incentives - Rewarding dedication, skill, and excellence in the Vibe Dining Experience.
Up to 10% of the base salary in performance-based bonuses
Comprehensive Benefits Package
Medical, Dental, and Vision Insurance
Group Life and Disability Insurance
Group Accident, Hospital Indemnity, and Critical Illness Insurance
Traditional and Roth 401(k) Plan
Exclusive Perks & Growth Opportunities
Employee Dining Discounts and / or Complimentary Onsite Meals
Career Development & Limitless Growth Opportunities
If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
Paid Time Off
Employee Assistance Program (EAP)
Commuter and Dependent Care Benefits
What You'll Do
As a Restaurant Manager with THE ONE GROUP, you will be responsible for overseeing daily front-of-house and back-of-house operations, ensuring smooth service, and leading a team to deliver unforgettable guest experience. You'll play a crucial role in maintaining service excellence, team development, and financial performance while fostering a dynamic, high-energy dining atmosphere.
Key Responsibilities
Operations Leadership
Oversee daily restaurant operations, including front-of-house and back-of-house management
Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience
Monitor product quality, vendor relationships, and compliance with sanitation and safety regulations
Organize and supervise staff shifts, ensuring optimal floor coverage
Implement and uphold company policies and hospitality standards
Team Development & Staffing
Recruit, hire, and onboard top talent to build and maintain a high-performance team
Train and mentor employees in customer service best practices and operational excellence
Conduct performance appraisals and provide constructive feedback to improve productivity
Foster team morale and motivation, ensuring a collaborative and high-energy work environment
Guest Satisfaction & Brand Development
Deliver superior service and maximize customer satisfaction
Handle guest concerns with professionalism and efficiency, ensuring positive resolutions
Uphold THE ONE GROUP's brand image and develop initiatives to enhance its local presence
Promote the brand through word-of-mouth marketing, restaurant events, and local partnerships
Recommend creative ways to attract new guests, including social media engagement and promotions
Financial & Business Performance
Monitor restaurant revenue and expenses, ensuring profitability and cost control
Identify areas to optimize sales, reduce waste, and improve overall financial performance
Work with leadership to develop marketing and promotional strategies to increase guest traffic
Create detailed reports on weekly, monthly, and annual revenues and expenses
Maintain oversight of inventory and ensure effective purchasing strategies
What We're Looking For
Proven leadership experience as a Restaurant Manager, General Manager, or Hospitality Manager
Strong customer service background with a focus on guest experience and operational excellence
Extensive food and beverage knowledge, with the ability to educate staff on menus and ingredients
Familiarity with restaurant management software (OpenTable, Avero, POS systems, etc.)
Strong leadership, communication, and problem-solving skills
Acute financial management skills, with experience handling budgets and P&L reports
Why STK is Your Next Career Move
This is more than a job-it's a career opportunity with limitless potential in an expanding global brand. If you're ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!
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