What are the responsibilities and job description for the Guest Experience Host position at STK?
Join the World of VIBE DINING as a Guest Service Agent!
Looking for a fast-paced, high-energy role where every call
counts? Be the voice of The ONE Group, providing seamless guest experiences
across our award-winning restaurant brands. This is an exciting opportunity to
transition from the restaurant floor to a high-intensity, service-driven office
environment.
Why Join Our Call Center Team?
Commuter Bonus :employees receive $250 / month
- Part-time
- Thursday
- 5 : 00
- 3 : 00
- 2 : 00
- Additional
- Comprehensive
- Medical,
- Group
- Group
- Traditional
- Exclusive
- Employee
- Career
- Employee
- Commuter
- Thrives
- Experienced
- Strong
- Flexible
- Punctual,
employees receive $150 / month
Fuel Your Shift : Two complimentary meals
provided daily
Flexible Scheduling : Balance work and life
while thriving in a non-stop hospitality setting
Shifts Available :
This is not your standard 9-to-5 job—our call center operates
during peak dining hours to serve guests when they need us most. Must be
comfortable with evening, late-night, and weekend availability.
through Monday
PM – 1 : 00 AM
PM – 11 : 00 PM
PM – 10 : 00 PM
shifts may be available
Benefits Package
Dental, and Vision Insurance
Life and Disability Insurance
Accident, Hospital Indemnity, and Critical Illness Insurance
and Roth 401(k) Plan
Perks & Growth Opportunities
Dining Discounts and / or Complimentary Onsite Meals
Development & Limitless Growth Opportunities
you reside in Arizona, California, Colorado, Illinois, Massachusetts,
Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington,
D.C., you are entitled to Paid Sick Time in accordance with state and
local regulations.
Assistance Program (EAP)
and Dependent Care Benefits
About the Role
The Guest Service Agent is a critical part of our team,
handling high-volume guest inquiries across multiple platforms (phone, chat,
email, and social media). You’ll coordinate reservations, private dining,
catering, and take-out orders while ensuring each guest experience is seamless
and stress-free.
If you thrive in fast-paced, high-pressure environments and
enjoy providing top-tier hospitality, this role is for you!
Who We Are Looking For :
customer service pro with a passion for hospitality
under pressure in a high-volume, constantly evolving setting
with Contact Center communication software, OpenTable, Microsoft 365
problem-solver who can think fast and adapt quickly
communicator with excellent phone etiquette and writing skills
and available to work nights, weekends, and holidays—we’re busiest when
others are dining out!
reliable, and a team player who is always ready to elevate the guest
experience
Are you ready to bring the VIBE and make every
interaction count?
Apply now and be a part of something extraordinary!
Salary : $150 - $250
